Dana Ford Lincoln

Quick and easy Best car leasing experience around. Each employee is professional and proficient at their job. It starts from the owner and trickles down all the way Best car leasing experience around. Each employee is professional and proficient at their job. It starts from the owner and trickles down all the way to the entry level employees. Thanks for making my experience fast, easy and thanks for offering me a great deal. More

Awful, Terrible, Never-Again Dealer, Great Salesman & Price I am sorry that I ever wrote a positive review of this place. While my salesman was excellent, the staff at this dealership are severely lacking in c I am sorry that I ever wrote a positive review of this place. While my salesman was excellent, the staff at this dealership are severely lacking in clerical and customer support skills. I phoned two weeks after my purchase to ensure that my registration documentation was properly filed (I do not live in NY), and they told me that there were missing items. That's right, I had to call them to find out that some documentation was missing. What was missing? A copy of the back of my driver's license, which they could have easily obtained at any point. That, and they mentioned that the effective date of my insurance was wrong. To recap, they made the phone call to organize the insurance change. This is all after an e-mail the day after my purchase to double check that they didn't need anything additional from me. I needed the registration process to be expedited, as my neighborhood is resident permit parking only. Now my registration is delayed another two weeks, during which time I cannot park in my neighborhood. To make everything more frustrating, everyone I spoke to on the phone was pretty rude, and didn't really care about taking care of me. I mean, what do they have in it? They already sold me a car. As a side note, Rich was a great salesman. More

Customer service experience Toms customer service was top notch, knowledgeable and friendly. There was no pressure, he made me feel very comfortable and relaxed about the decisio Toms customer service was top notch, knowledgeable and friendly. There was no pressure, he made me feel very comfortable and relaxed about the decision before me. More

Another car from Dana ford I had a wonderful experience at Dana ford today. I was taken care of by tom Caccese. I purchased a fusion and couldn't be happier. Even his managers c I had a wonderful experience at Dana ford today. I was taken care of by tom Caccese. I purchased a fusion and couldn't be happier. Even his managers came over to say thanks for the repetitive business. More

Just the right price I had a budget and this dealership helped me find a car within my budget. I saw the ads on tv and I highly recommend them! I had a budget and this dealership helped me find a car within my budget. I saw the ads on tv and I highly recommend them! More

Love my Ford Thanks tom. You were informative and honest. We appreciate your being so sincere and knowledgeable. Thanks for all your help. I really love my new for Thanks tom. You were informative and honest. We appreciate your being so sincere and knowledgeable. Thanks for all your help. I really love my new ford. More

Best experience ever! Awesome job in every aspect. Above and beyond what was asked! Thank you! Seriously the best car buying experience I've ever been a part of! It was def Awesome job in every aspect. Above and beyond what was asked! Thank you! Seriously the best car buying experience I've ever been a part of! It was definitely worth the drive there! More

Amazing buying experience! Stopped at Dana just to look around, and get an idea on pricing on a ford Explorer, and drove away with my new 2015 Explorer! I want to express the i Stopped at Dana just to look around, and get an idea on pricing on a ford Explorer, and drove away with my new 2015 Explorer! I want to express the importance that Lilliana played in my decision. She always answered every question and concern in a very professional way. She was very knowledgeable about the products she was showing me. Thank you very much!! More

Outsanding I was in on Dec 26th for the works and to just make sure my brakes were ok (I wasn't have any issues with them). Alexsandra greeted me with a big smil I was in on Dec 26th for the works and to just make sure my brakes were ok (I wasn't have any issues with them). Alexsandra greeted me with a big smile and a cherry can do attitude. She took my information and showed me were I could wait while my car was being serviced. Alexsandra informed me that the service tech was recommending new tires for my vehicle, took me to my vehicle to explain and show me how low the tread was. I gave her the ok for 4 tires and she offered me complementary ride home. She called and let me know when the tires came in and also when my vehicle was finished. It was a fantastic experience dealing with Alexsandra and I will recommend her and Dana motors to all my family and friends. She is a great credit to Dana Motors. . More

Great experience & Customer Service Matthew Azriel is very personable, and he was the best service writer that I've ever dealt with. He was very caring and considerate of the length of Matthew Azriel is very personable, and he was the best service writer that I've ever dealt with. He was very caring and considerate of the length of time that I needed the vehicle to be finished in service. More