Dana Ford Lincoln

The saleman Mike Edwards was upfront and honest, he did not pressure us into buying or leasing any vehicle. When it was time to discuss what we wanted to do and a price he explained all our options. When not pressure us into buying or leasing any vehicle. When it was time to discuss what we wanted to do and a price he explained all our options. When we were undecided on what we wanted to do and the price being offered, he brought over his manager Joe Giaconia who better explained the pros and cons of leasing and negotiated a working/acceptable price for us to lease. Five days after we leased and left my wife decided she wanted a remote starter input to the vehicle. I went to Dana yesterday spoke to Joe Giaconia only because Mike Edwards was off, Joe set me up to have the remore started installed and it was was this morning ( the next day ). I am very very satisfied with the service I have received so far. More

a very good experience.shaunna boreham was very patient & knowledge.she answered all ofour questions.it was our best experience with a dealership.keep up the good work & knowledge.she answered all ofour questions.it was our best experience with a dealership.keep up the good work More

I couldn't be more pleased with my sales person Anthony.G he took the time to make sure all my questions and concerns were answered regarding my purchase of a new vehicle before and after.I would recommend A he took the time to make sure all my questions and concerns were answered regarding my purchase of a new vehicle before and after.I would recommend Anthony.G to anyone looking to purchase a vehicle. More

Meeting Anthony was a pleasure. He was so sweet and helpful with all of my questions. I purchased a 2013 Ford Fusion Titanium from him. Mike Sauber and Anthony both did a great deal and were extremely helpful with all of my questions. I purchased a 2013 Ford Fusion Titanium from him. Mike Sauber and Anthony both did a great deal and were extremely knowledgeable about the car they were selling me. I really enjoyed purchasing from this salesman not only because he made me feel comfortable with his friendly appearance, but because he was great at doing his job and had a passion I have not seen in other car salesmen. More

JohnDaly and Joseph Bogigian were very informative, friendly, and courteous also very patient with my very demanding husband. I highly recommend anyone looking to buy a vehicle to stop by Dana motors a friendly, and courteous also very patient with my very demanding husband. I highly recommend anyone looking to buy a vehicle to stop by Dana motors and deal with these kind gentlemen. We purchased a 2013ford edge! More

shaunna was very helpful and help me make my purchase I will sent her my friends and family to purchase new Fords in the future will sent her my friends and family to purchase new Fords in the future More

Just want to say this is the second vehicle I purchased from Dana and the second one from Shaunna, My wife and I were so very Happy she was there to assist us again. And hopefully the next time were ready from Dana and the second one from Shaunna, My wife and I were so very Happy she was there to assist us again. And hopefully the next time were ready for another new car she assist us as well, She is both a true professional individual as well as an asset to DANA Motors. More

I CALLED DANA AN WAS DIRECTLY VERY PROMPTLY AND PROFESIONALY TO THE SERVICE DEPARTMENT. I TOLD THEM MY ISSUE AND WAS TOLD I COULD COME RIGHT IN A 4PM FOR SERVICE. AS I WAITED I TOURED THE SHOW ROO PROFESIONALY TO THE SERVICE DEPARTMENT. I TOLD THEM MY ISSUE AND WAS TOLD I COULD COME RIGHT IN A 4PM FOR SERVICE. AS I WAITED I TOURED THE SHOW ROOM TO SEE WHAT MY NEXT CAR WOULD BE. THE STAFF THERE WAS VERY CURTIOUS AND HELPFUL. BY THE TIME I WENT BACK TO SERVICE MY CAR WAS DETERMINE TO NEED A PART THAT WOULD BE IN THE FOLLOWING DAY AT 11AM. THEY SCEDULED MY APOINTMENT FFOR THEN, I CAME BACK AT 11 WAS TAKEN RIGHT AWAY AND THE REPAIR COMPLETED IN UNDER TWO HOURS, WHICH I THOUGHT WAS GREAT DUE TO THE VOLUME OF CARS I SAW COME IN. GREAT JOB GREAT CREW More

fianance manager sold me wheel an tire insurance said it was easy as pie in out they swap wheels out with any problems bent two wheels after having truck for 2 weeks spent 2 months trying to fix the problem was easy as pie in out they swap wheels out with any problems bent two wheels after having truck for 2 weeks spent 2 months trying to fix the problem for will not warranty wheels they will only repair manager never said anything about repairing said would swap out easily said insurance would also cover after market wheels low an behold service dept told me that wasnt true asked for a refund for insurance said it cannot be done until end of the lease when it clearly states on contract that refund can be made spoke to general manager doug hansen said he cant make me happy said i wasnt satified and was going to fill out survey terrible which is what they deserve an that i was gonna call ford directly he said its a waste of time and its gonna go no where and hung up phone real good way to get customer satisfacton when i got truck it was dirty an missing radio anntenna great way to deliver a brand new 55k dollar truck i wouldnt send my worst enemy to this dealership they just wanna sell you everything an not care about you later and i am a person who buys a minium of 5 cars a year i am going to trade this truck in somehwere else as soon as possible just so i wont have to deal with this dealership ever again dont care what it cost these people are crooks an do not kno how to deal with customers how they are still in business is beyond me the other day i brought truck in to be seen by ford adjuster and they gave me a loaner car and they made that out to be like they were doing the world for me it was filthy disgustingly dirty i barely wanted to get in it the finance mangers name was steve and service manager rich also did nothing to help this matter they all made it like they were doing me a favor by selling me a car concluding this was the worst car buying an service expierence of my life and ive owned over 50 cars in the last 13 years and was never treated like this in my life stay away from this dealer bad news better off going to jersey More

Great! Friendly, personal service. It was a very enjoyable and exciting experience. Tom was very knowledgable, patient, and accomodating. He was a pleasure to work with. enjoyable and exciting experience. Tom was very knowledgable, patient, and accomodating. He was a pleasure to work with. More