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Dana Ford Lincoln - Service Center

Staten Island, NY

About
Employees
Reviews
4.4
2,485 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
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Call Service Center (718) 983-8700

266 West Service Rd.

Staten Island, NY

10314

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2,485 Reviews of Dana Ford Lincoln - Service Center

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June 21, 2022

We were kept informed on what was needed for the car. Everyone was freindly.,nuce More

by meltbrandt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Garrick
Report | Print
Jun 22, 2022 -

Dana Ford Lincoln responded

We appreciate you taking the time to leave us a positive rating! - Dana Ford

June 20, 2022

When serviseing my car at Dana ford the service manager was very nice and they were fast and very a commadating More

by DICE4734
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Creazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Allotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle Barbaria
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Jun 20, 2022 -

Dana Ford Lincoln responded

Thank you for the wonderful feedback about your recent visit with the Dana Ford team! We hope we have the opportunity to serve you again in the future!

June 20, 2022

Very professional and quick service. Picked up and delivered car as promised. Very satisfied. Will definately use again. More

by Tsantigate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harley Schick, Danielle Morales
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Jun 20, 2022 -

Dana Ford Lincoln responded

Thanks for giving us the opportunity to serve you! We appreciate the positive feedback and look forward to your next visit with us here at Dana Ford!

June 20, 2022

I ordered a Mirror cap about 3 months ago and I had no answer from the dealer yet More

by Rapaman76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony Garrick
Report | Print
Jun 20, 2022 -

Dana Ford Lincoln responded

We're sorry to hear about these repair issues. Please reach out to me so we can discuss these concerns in more detail and find a solution. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

June 20, 2022

They are trying but guesss When it came to red carpet type service I expected more. More

by James Mulcahey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Harley Schick
Report | Print
Jun 21, 2022 -

Dana Ford Lincoln responded

We're sorry to hear about these repair issues. Please reach out to me so we can discuss these concerns in more detail and find a solution. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

Jun 21, 2022 -

Dana Ford Lincoln responded

Thank you for sharing your thoughts, James. I'm sorry to hear we didn't meet your expectations and would like the opportunity to get some more details about your experience. If you have a moment, would you please contact me directly? Thanks, Keith Curran - Service Director - 718-983-8700 ext 297

June 20, 2022

Reliable trust worthy and explain everything that they are going to do Also give your car back with a washing More

by chas3401
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harley Schick
Report | Print
Jun 21, 2022 -

Dana Ford Lincoln responded

Thank you for the five stars! We hope to see you back at Dana Ford for all of your future auto needs.

June 18, 2022

10 stars, every time since 2015, I’ve always came to Dana ford for service More

by Carm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Gonzalez
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Jun 23, 2022 -

Dana Ford Lincoln responded

We're happy to hear it! Thank you for rating Dana Ford 10 stars!

June 18, 2022

They were very good and professional, helpful and efficient. I don’t have anything else More

by Gnorris914
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harley Schick
Report | Print
Jun 23, 2022 -

Dana Ford Lincoln responded

Thanks for the five stars! We hope to see you back here at Dana Ford for all of your future automotive needs.

June 18, 2022

All the personel were very helpful, Felix walked me thru all the work that had to be done and even went to my Escape to get my paper work for the rental car. More

by C Fry SI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Gonzalez
Report | Print
Jun 24, 2022 -

Dana Ford Lincoln responded

We are happy to hear that your experience here at Dana Ford was such a positive one and that Felix could assist you! We hope to see you back here for all of your future auto needs.

June 17, 2022

A good and quick experience at Dana. And the service attendant, Felix, was very nice and professional. More

by KARALYN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Gonzalez
Report | Print
Jun 23, 2022 -

Dana Ford Lincoln responded

This is so great to hear, Karalyn! Thank you for leaving Felix and the Dana Ford team such a kind five-star review! See you next time!

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