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Dana Ford Lincoln - Service Center

Staten Island, NY

About
Employees
Reviews
4.4
2,478 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
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Call Service Center (718) 983-8700

266 West Service Rd.

Staten Island, NY

10314

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2,478 Reviews of Dana Ford Lincoln - Service Center

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December 02, 2021

I have purchased 3 vehicles from Dana Ford and have always been pleased with the courteous professional staff. More

by c11b10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lynda Buttermark
Report | Print
Dec 02, 2021 -

c11b10 responded

I don't know how my review was unfavorable quite the contrary I intended to give it 5 stars resend it to me if you wish.

Dec 16, 2021 -

Dana Ford Lincoln responded

We appreciate your kind comments! It means a lot to have you as a Dana Ford customer! We'll see you next time!

December 02, 2021

I arrived early for service appointment .I was well I arrived early for service appointment . I was well greeted and was able to my Ranger right away.The service dept did a excellent job Thank them More

by rjrwkt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2021 -

Dana Ford Lincoln responded

We're happy we could provide such excellent care to your Ranger! Thank you for rating Dana Ford five stars!

Dec 03, 2021 -

rjrwkt responded

Your very welcome

December 01, 2021

Great job great people great service people there go out of way to really stratify you More

by marietirino
Recommend Dealer
Yes
Employees Worked With
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaiahs Cedeno-Ramirez
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Dec 02, 2021 -

Dana Ford Lincoln responded

Thanks for sharing this wonderful feedback about our team! It means a lot to hear that you're satisfied and we look forward to seeing you again next time here at Dana Ford!

November 30, 2021

The best service on my car best people in service and shop car runs very good and no problem with car very satisfied More

by SINOMAD64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hazem Radwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patricia Farag, Lynda Buttermark, Harley Schick, Patrick Ciotola, Jasmine Jackson , Kyung Park , Isaiahs Cedeno-Ramirez
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Dec 01, 2021 -

Dana Ford Lincoln responded

We appreciate you taking the time to leave Dana Ford this fantastic review! We're happy to hear we've made your visit so great! Thank you for being a customer!

November 30, 2021

My car was there one week before it was even looked at. If I hadn’t kept calling, it might still be there. The service team seems to be way understaffed. It doesn’t make any sense to give customers appoint More

by pattyfink
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Harley Schick
Report | Print
Dec 02, 2021 -

Dana Ford Lincoln responded

We're sorry to hear about these repair issues. Unfortunately due to labor shortages, shipping and part delays, as well as Government (New York State/City) COVID-19 restrictions and regulations, all aspects of our business are impacted just as they are in almost every other company doing business at this time. We do appreciate your patience during this time. However, please reach out to me so we can discuss these concerns in more detail and find a solution. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

November 30, 2021

Very curtious, helpful and i had my car back in a day. Would definitely go back for service again. More

by roro4768
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harley Schick
Report | Print
Dec 01, 2021 -

Dana Ford Lincoln responded

It means so much to us to hear we've provided you with the best possible care! Thank you for rating us! - Dana Ford

Dec 02, 2021 -

roro4768 responded

You’re very welcome!!! I appreciate you guys at Dana

November 29, 2021

Haz made my visit smooth and not aggravating, Haz is one of the reasons I stay with Ford. More

by steviephones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hazem Radwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 30, 2021 -

Dana Ford Lincoln responded

This is what we like to hear, Stevie! We're so happy that Haz made your experience effortless! We look forward to seeing you next time! -Dana Ford

November 29, 2021

I will never go back to Dana motors again they had my car for a month and never called me. I had to call them More

by jimd1065
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Collin Romer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 30, 2021 -

Dana Ford Lincoln responded

We're sorry to hear about these repair issues. Unfortunately due to labor shortages, shipping and part delays, as well as Government (New York State/City) COVID-19 restrictions and regulations, all aspects of business are severely limited just as they are in almost every other company doing business at this time. We do apologize for any inconvenience that this has caused you. Please reach out to me so we can discuss these concerns in more detail and find a solution. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

November 29, 2021

No loaner for Lincoln Black label service depsite making appointment 2 months in advance. Gave list of items and several not attended to despite written description and multiple discussions. More

by douglasberkman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Collin Romer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2021 -

Dana Ford Lincoln responded

We're sorry to hear about these repair issues. Unfortunately due to labor shortages, shipping and part delays, as well as Government (New York State/City) COVID-19 restrictions and regulations, all aspects of our business are impacted just as they are in almost every other company doing business at this time. We do appreciate your patience during this time. However, please reach out to me so we can discuss these concerns in more detail and find a solution. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

November 29, 2021

Everyone at Dana ford was great! Will continue to go here for my services in the future More

by gabriel.kitamura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loida, Felix
Report | Print
Nov 30, 2021 -

Dana Ford Lincoln responded

Thank you for visiting our team at Dana Ford! See you next time!

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