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Dana Ford Lincoln - Service Center

Staten Island, NY

About
Employees
Reviews
4.3
2,471 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
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Call Service Center (718) 983-8700

266 West Service Rd.

Staten Island, NY

10314

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2,471 Reviews of Dana Ford Lincoln - Service Center

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November 02, 2021

It was a very pleasant experience. I went for oil change. When I arrived there I was greeted very warmly. I arrived 20 minutes early and they took me in with no problem. I was shown to a waiting area and it More

by HaTale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyung Park
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Nov 03, 2021 -

Dana Ford Lincoln responded

Thank you for visiting us here at Dana Ford Lincoln! We appreciate you giving us the opportunity to earn your business and look forward to seeing you again next time. Take care!

November 02, 2021

Very satisfied for the work that was done to my truck. Thanks to Keith And the team. More

by abajrami17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Curran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2021 -

Dana Ford Lincoln responded

Thank you for the great review! It means a lot to hear that you're satisfied and we hope we can be of service to you again in the future. Take care! - The Dana Ford Team

November 01, 2021

Friendly,curtious,caring,takes time to explain service. Extremely immaculate , service was quick and efficient , More

by vig59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 03, 2021 -

Dana Ford Lincoln responded

Thank you for the positive feedback! It was a pleasure having you visit us here at Dana Ford and we hope to see you again next time!

November 01, 2021

Very helpful but backed upped for appointments. Service people very helpful especially Harley who was very patient More

by ALAN6448
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harley Schick
Report | Print
Nov 01, 2021 -

Dana Ford Lincoln responded

Hi Alan, thank you for visiting Dana Ford! Harley and our team appreciate your patience!

October 29, 2021

Service pick up was great they did it pretty quickly and they’re very accommodating More

by rayoffun4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harley Schick
Report | Print
Nov 01, 2021 -

Dana Ford Lincoln responded

We appreciate your positive feedback! Thanks for your business and we'll see you next time here at Dana Ford!

October 29, 2021

Zero communication. Zero sense of responsibility and total waste of time, my problem was never addressed! More

by AC77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
People in Service who were zero help.
Report | Print
Nov 02, 2021 -

Dana Ford Lincoln responded

We're sorry to see the low rating. We'd like the chance to talk about this so we can determine what can be done to improve the experience for you. Please reach out to me at your earliest convenience. Thank you, Doug Hansen - GSM - 718-983-8700 ext 262

October 28, 2021

MY EXPERIENCE AT YOUR SERVICE CENTER WAS EXCELLANT.... WILL BRING MY FORD ESCAPE THERE ALL THE TIME....... THANKS BB More

by bungayclan961
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hazem Radwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patricia Farag, Lynda Buttermark, Harley Schick, Patrick Ciotola, Jasmine Jackson , Kyung Park , Isaiahs Cedeno-Ramirez
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Oct 29, 2021 -

Dana Ford Lincoln responded

We are so proud that our team at Dana Ford could take great care of your Ford Escape! Thank you!

October 27, 2021

As usual the service department is organized, knowledgeable, and has the service performed in a timely manner. Many thanks again to representative Colin Romer for great customer service. More

by Smljsi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lynda Buttermark
Report | Print
Oct 28, 2021 -

Dana Ford Lincoln responded

We appreciate your kind words and five-star rating! The Dana Ford team is happy you enjoyed visiting us and working with Colin! We look forward to seeing you next time!

October 23, 2021

Very good The staff was very friendly The waiting room was very comfortable Thank you More

by bmarkman3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Camille Baker , Lynda Buttermark
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Oct 25, 2021 -

Dana Ford Lincoln responded

Thank you for your 5-stars! See you next time at Dana Ford!

October 22, 2021

Very accommodating. I wish that the coffee machine was in operation. I miss the water bottles also. More

by dm11214
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Harley Schick
Report | Print
Oct 25, 2021 -

Dana Ford Lincoln responded

Thank you for your honest feedback! We'll see you at your next appointment!

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