Dana Ford Lincoln - Service Center

In a prior visit the wrong part was installed. On this visit the correct part was installed quickly and without issue. visit the correct part was installed quickly and without issue. More

Got car back w/Antenna missing, back light dangling from hatch and I didn't notice the hood was open until I got on the highway. Service not evening completed and a week later still awaiting a callback to hatch and I didn't notice the hood was open until I got on the highway. Service not evening completed and a week later still awaiting a callback to reschedule. Dana service = quantity, not quality :/ More

Very clean and follows covid restrictions. Wait time is good Getting an appointment can be better. Sometimes it is weeks before they can accommodate you and when you rely on your vehicle that wait time good Getting an appointment can be better. Sometimes it is weeks before they can accommodate you and when you rely on your vehicle that wait time can cause problems More

It took 7 weeks to get an appt. A employee called me the night before and asked if I would like to reschedule because there were no loner cars and I may have to leave the car a few days night before and asked if I would like to reschedule because there were no loner cars and I may have to leave the car a few days More

The staff are courteous and friendly. Always in time and never makes you wait unnecessarily never makes you wait unnecessarily More

I had a great experience from start to finish during my recent service call. The reps were quick and accurate and the mechanic identified the problem and corrected right away. recent service call. The reps were quick and accurate and the mechanic identified the problem and corrected right away. More

I have been a customer at Dana for over 25 years. They have always had excellent service. This is why I continue to be there customer. have always had excellent service. This is why I continue to be there customer. More

Great place to buy a car. Great service never had a problem. Always met by great people problem. Always met by great people More

Takes weeks to make a repair, do not automatically give you updates, you have to be on top of them regarding that even though that’s their job you updates, you have to be on top of them regarding that even though that’s their job More

excellent customer service . they were very patient and did not take long to do the job did not take long to do the job More