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Dana Ford Lincoln - Service Center
Staten Island, NY
2,473 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
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This rating includes all service center reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
2,473 Reviews of Dana Ford Lincoln - Service Center
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October 01, 2021
The service department at Dana is the best! They are so helpful and efficient from the service writers to the mechanics they always make my service visit quick and painless! helpful and efficient from the service writers to the mechanics they always make my service visit quick and painless! More
by Terry
Verified Customer
October 01, 2021
All of my interactions with Dana dealership representatives were excellent. Makes it very easy to recommend. representatives were excellent. Makes it very easy to recommend. More
by katerinafishkin
Employees Worked With
Other Employees :
Patricia Farag, Lynda Buttermark, Harley Schick, Patrick Ciotola, Jasmine Jackson , Kyung Park , Isaiahs Cedeno-Ramirez
October 01, 2021
Parts are in short supply but happy with customer service. Good loaners were given to me. service. Good loaners were given to me. More
by grm24
Employees Worked With
October 01, 2021
It was a pleasure. The service center staff was amazing. They all deserve a raise from the CEO of Dana Ford/Lincoln they deserve all the credit they are the Backbone of the company. The service center and t They all deserve a raise from the CEO of Dana Ford/Lincoln they deserve all the credit they are the Backbone of the company. The service center and the entire staff of Dana. More
by steviepipes
Employees Worked With
Other Employees :
Patricia Farag, Nicholas Squeo, Lynda Buttermark, Harley Schick, Patrick Ciotola, Jasmine Jackson , Kyung Park , Isaiahs Cedeno-Ramirez
September 30, 2021
Terrible! They never call back and it is impossible to get an appointment or be fit in for a recall. get an appointment or be fit in for a recall. More
by susankgn
Employees Worked With
Service reps and managers are horrible. Never call back or fit you in. Waiting over 2 months for a callback with the service manager.
September 29, 2021
This is the second time I was told the roof rails were in & then they were given to someone else. I have had the car for a year without the paid for roof rails. The car was returned to me without a wash. & then they were given to someone else. I have had the car for a year without the paid for roof rails. The car was returned to me without a wash. More
by tjcurry101
September 29, 2021
Great service and welcoming staff made me feel welcomed and cared for service was great and cared for service was great More
by ENTEAMMA80
Employees Worked With
Other Employees :
Patricia Farag, Lynda Buttermark, Harley Schick, Patrick Ciotola, Jasmine Jackson , Kyung Park , Isaiahs Cedeno-Ramirez
September 29, 2021
The staff in the service department are very courteous. They explain and answer all your questions and make the whole experience very pleasant. They explain and answer all your questions and make the whole experience very pleasant. More
by stkos823
Employees Worked With
September 28, 2021
Jeorge Cornet, sales person, was great. Helped on all steps before sale (explained all car functions, found car i real wanted, color, options, etc.) and after, on next day provided help with some malfunc steps before sale (explained all car functions, found car i real wanted, color, options, etc.) and after, on next day provided help with some malfunctioned equipment. But another part of business, providing papers to ford credit about surrendered car, car i returned after lease took very long time. More
by markyentis
Employees Worked With
Jorge Cornet
