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Dana Ford Lincoln - Service Center

Staten Island, NY

About
Employees
Reviews
4.3
2,473 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
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Call Service Center (718) 983-8700

266 West Service Rd.

Staten Island, NY

10314

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2,473 Reviews of Dana Ford Lincoln - Service Center

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September 14, 2021

Very much appreciate the convenience of your valet service. I did not order a “loaner” so I am unable to comment on that. Well done More

by DETCOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Ciotola, Isaiahs Cedeno-Ramirez
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Sep 14, 2021 -

Dana Ford Lincoln responded

Thank you for your review! We hope to offer you a loaner car for your next service. -Dana Ford Team

September 14, 2021

They were prompt when picking up my car as well as retiring it Quickly . They addressed all my concerns and was fixed More

by pfortuna13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynda Buttermark, Harley Schick
Report | Print
Sep 14, 2021 -

Dana Ford Lincoln responded

We're glad we could help take care of that for you! Thank you for leaving the Dana Ford team your great feedback and five-star rating! We'll see you again for your next appointment!

September 13, 2021

You are greeted by a rep.who listens to you needs ,waiting area very comfortable and clean service fast and Complete More

by RDSEE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 14, 2021 -

Dana Ford Lincoln responded

Thank you for the kind words! We look forward to seeing you next time at Dana Ford!

September 13, 2021

Dealership and waiting area was very clean. The service manager Collin was prompt and courteous. More

by dkadan3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 14, 2021 -

Dana Ford Lincoln responded

Thank you for the fantastic review! We look forward to seeing you next time at Dana Ford!

September 13, 2021

Awesome customer service, friendly staff, refunded me the extra cash i paid . Jorge is very kind and understanding. Thanks a lot love my new car. More

by Chop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Cornet
Report | Print
Sep 14, 2021 -

Dana Ford Lincoln responded

Thank you for these kind comments about our team here at Dana Ford! We're glad to hear you're loving your new vehicle and we hope we have the opportunity to work with you again in the future!

September 11, 2021

The service department was extremely helpful and efficient I was pleasantly impressed with the service they really did a great job. And I didn’t have to too long More

by johnpellegrino9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricia Farag
Report | Print
Sep 14, 2021 -

Dana Ford Lincoln responded

Thank you for these kind comments - we'll be sure to pass them along to our service team! We appreciate you coming to visit us here at Dana Ford and hope to see you again next time!

September 10, 2021

They got my oil changed and somehow got the hood open which was hard to do, but I shouldn't have had to wait that long just to get it changed. At least they did a better job than Pep Boys did. More

by BRIANGLAUB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hazem Radwan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Romer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patricia Farag, Lynda Buttermark, Harley Schick, Patrick Ciotola, Jasmine Jackson , Kyung Park , Isaiahs Cedeno-Ramirez
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Sep 10, 2021 -

Dana Ford Lincoln responded

Thank you for the review and feedback. We appreciate your patience during your visit and hope you'll consider giving us a chance to do better in the future. Take care and thanks again!

September 10, 2021

That got me in and out. They always take care of me quick and easy. They are the best in the business. Thanks Dana Ford More

by hazman78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hazem Radwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 10, 2021 -

Dana Ford Lincoln responded

We're so glad our team made this a great experience! We look forward to seeing you at Dana Ford for your next appointment! Thank you!

September 09, 2021

The staff at Dana are very accommodating and professional. The service recently on my car was very fast and well done. Would definitely recommend Dana! More

by LAURENANN326
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Ciotola
Report | Print
Sep 10, 2021 -

Dana Ford Lincoln responded

Thank you for taking the time to review your recent visit with us! It means a lot to hear that our team earned your recommendation and we hope to see you again next time here at Dana Ford!

September 04, 2021

I've been waiting for one month for a part to have my car serviced. No follow ups or information as of yet. Disappointed tbh More

by Sajda
Customer Service
Recommend Dealer
No
Employees Worked With
Kyung Park
Report | Print
Sep 09, 2021 -

Dana Ford Lincoln responded

We're sorry to hear about this issue. Please reach out to me so we can discuss these concerns in more detail and find a solution. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

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