Dana Ford Lincoln - Service Center

Enjoyed A Fine Cup of Coffee While Getting Some Email Out Dana Ford has become my go to dealer for all my Ford service needs. I have had nothing but satisfying and positive results whenever I bring my vehicle Dana Ford has become my go to dealer for all my Ford service needs. I have had nothing but satisfying and positive results whenever I bring my vehicle in for service or repair. The staff is outstanding from the professionals who politely answer the phone and schedule appointments to everyone of the service advisors I have had the pleasure of dealing with. Yesterday I met Anthony, but on previous visits I have dealt with Joe, Charles and Jeff. They all have done an excellent job keeping me informed and updated on all repairs and needed service work. Kudos to all the mechanics and assorted service personnel as they have made expert one and done repairs every time. I have to thank Charles especially for enrolling me in the service rewards program. I highly recommend this program. Called just before noon yesterday to inquire if I could get an oil change, spoke to someone who said no problem even though I couldn't get there until 1pm. Once I got checked in, I went to the customer lounge and made a coffee. I did some work on my laptop and fired off a couple of emails in an hour. It was then I went to stretch my legs and get some air out front. Stepping outside I noticed an Explorer just like mine, same color, but much nicer, being parked out front. Wait.... it was mine, Thanks courtesy wash for erasing winter storm Jonah, it was crusted in salt when I brought it in. Now for the best part. I went to the service desk to pay and get my keys, Bonus I had a complimentary oil change coming via the rewards program. It does not get any better than that. You may not always be out in an hour as I was but the desired results of a well maintained and repaired vehicle has added up to all my travels in that Ford being trouble-free and Dana Ford Service is one of the top reasons for that. More

Totally Satisfied Excellent Service , Joe is very professional & helpful. handled my concerns. The car service is excellent I no longer have to concerned about gettin Excellent Service , Joe is very professional & helpful. handled my concerns. The car service is excellent I no longer have to concerned about getting a ride to pick up my car, this is a wonderful service thank you. More

Lincoln service Excellent professional, knowledgeable, friendly service, from my service specialist Anthony to all the employees, love Dana Ford and I always recomme Excellent professional, knowledgeable, friendly service, from my service specialist Anthony to all the employees, love Dana Ford and I always recommend them to my family and friends. More

Great Service Chuck and his team provide exceptional service. They are cognizant of time and make an effort to get you in and out in reasonable fashion. I don’t min Chuck and his team provide exceptional service. They are cognizant of time and make an effort to get you in and out in reasonable fashion. I don’t mind taking my Lincoln for service, they are professional, accommodating and most of all the facility is clean and inviting. More

The Best of the best Having been a faithful Ford customer and Car owner for over 20 years - I am in my 11th Ford since 1993 - Dana Ford has always been friendly, courteous Having been a faithful Ford customer and Car owner for over 20 years - I am in my 11th Ford since 1993 - Dana Ford has always been friendly, courteous and always treated me and my family very professionally and satisfied my needs time and time again. There is just no reason to ever go any where else.....Thank You DANA More

Fast and comfortable service I brought in my MKZ for scheduled service and I couldn't have been happier. I did not have to wait at all the lounge was very comfortable and there wa I brought in my MKZ for scheduled service and I couldn't have been happier. I did not have to wait at all the lounge was very comfortable and there was fresh coffee and muffins. The service was fast and I was on my way in no time. More

Excellent Service Representative Mr. Sansonetti was very knowable on the service that my F250 needed! What I liked was he gave me a follow up call the next day to make sure that I was Mr. Sansonetti was very knowable on the service that my F250 needed! What I liked was he gave me a follow up call the next day to make sure that I was satisfied with the service that was done on my vehicle. I give him and Dana Ford A+. More

Anthony Orlando (Car Owner) - Painless Visit Quick determination of issue. Service rep was available by phone/e-mail and he was very responsive. Only negative was there were no courtesy cars av Quick determination of issue. Service rep was available by phone/e-mail and he was very responsive. Only negative was there were no courtesy cars available at the time of my service. More

Excellent service experience!!! Tire blow-out due to pot hole in New Jersey, after waiting an hour for AAA finally got tire changed, then got to the bridge and had to wait an hour d Tire blow-out due to pot hole in New Jersey, after waiting an hour for AAA finally got tire changed, then got to the bridge and had to wait an hour due to a car accident. Needless to say, not a happy camper at this point. Wanted to have our tire fixed before the snow storm. Was pleasantly surprised when I was able to get an immediate appointment. Artie Bongiorno took care of my service issues immediately. All the customer service was excellent. Treated kindly by everyone! Will definitely keep Dana and Artie to service our Escape! A bad experience was turned around! More

Top Notch Dealership Brought my car in for service at Dana. The whole process was very enjoyable. The scheduling was quick, received text and phone reminder that the appoi Brought my car in for service at Dana. The whole process was very enjoyable. The scheduling was quick, received text and phone reminder that the appointment was coming up. Chuck and the staff in the Service Deartment are very friendly and explained the work process clearly. They updated me as I was waiting in the dealership, made you feel very comfortable. Car was ready in no time and was on my way.. Highly recommend them. More