Dana Ford Lincoln - Service Center
Staten Island, NY
Hours
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
2,464 Reviews of Dana Ford Lincoln - Service Center
Amazing! I could not be happier with my service at Dana Motors. I went there to fix my brakes and as soon as I arrived, the employees treated me very professi I could not be happier with my service at Dana Motors. I went there to fix my brakes and as soon as I arrived, the employees treated me very professionally and were cordial as well. They catered to any issues I had efficiently in an expedited fashion that irrefutably substantiated their remarkable credentials. They were very attentive to my automotive affairs, especially Ms. Velasquez and made my overall experience at Dana Motors a very auspicious one. More
My Dana Inspection I was treated with respect and courtesy. Alexsandra Velazquez was very professional and courteous with me. She showed genuine interest in getting my I was treated with respect and courtesy. Alexsandra Velazquez was very professional and courteous with me. She showed genuine interest in getting my vehicle serviced. Always smiling and knowledgeable on service protocol. More
Great customer service Very helpful and concerned for the customer. Highly recommended. Alexsandra went above and beyond to make sure that my car was taken care of and tha Very helpful and concerned for the customer. Highly recommended. Alexsandra went above and beyond to make sure that my car was taken care of and that I was given the best service possible. More
GREAT SERVICE Totally different dealership compared to issues I've had with in the past. The service department in particular are some of the most straight up, and Totally different dealership compared to issues I've had with in the past. The service department in particular are some of the most straight up, and honest people you can deal with. Great service, great people, great facility. Cannot stress how satisfied I am, would recommend to everyone. More
Excellent Service I would like to personally thank the below employees for the excellent handling of the problem I had with my new vehicle. Prompt and courteous service I would like to personally thank the below employees for the excellent handling of the problem I had with my new vehicle. Prompt and courteous service. Would highly recommend them. Thumbs up!! Thank you again. More
Service When I walked in to the new service department (which looks amazing) I was greeted by Alexsandra. She was very helpful and tentative in getting my veh When I walked in to the new service department (which looks amazing) I was greeted by Alexsandra. She was very helpful and tentative in getting my vehicle serviced. More
Service department My car needed to be serviced. I must say that I am so impressed with Charles Puhan service specialist. Very friendly , professional and keep us comp My car needed to be serviced. I must say that I am so impressed with Charles Puhan service specialist. Very friendly , professional and keep us completely informed with our car. More
It was a great experience thanks to Jamie Liga! Overall the service department is one of the most pleasant ones I've experienced. Jamie was fast and efficient. The car was done in no time The p Overall the service department is one of the most pleasant ones I've experienced. Jamie was fast and efficient. The car was done in no time The play area for kids was clean and entertaining. More
Excellent Service I was having trouble with my Fiesta, so I made an appointment to bring the car in. I have to say from that point on the experience was excellent. I I was having trouble with my Fiesta, so I made an appointment to bring the car in. I have to say from that point on the experience was excellent. I dropped my car off on a Thursday night for service the following day and was met by the nicest service rep I have ever dealt with. Her name is Alexsandra Velasquez. She was friendly and knowledgeable and made me feel like she new me for years and was there to help. She called me repeatedly through the service process to keep me informed on where the service techs were with the diagnosis. When finally diagnosed she called me to tell me the problems which were all warranty items and maintenance suggested. After waiting the weekend for the parts to come in and all the service done, I was back in my car by Tuesday. I have to say that I hope my car stays healthy, but if I do have problems, Alex will be the first person I call. The way she handled this service appointment was phenomenal. More
GREAT SERVICE. I had a problem with my MKX that I bought at DANA LINCOLN. MARTIN FRANKLIN got involved and the problem was gone. He is a man of his word. Thank you I had a problem with my MKX that I bought at DANA LINCOLN. MARTIN FRANKLIN got involved and the problem was gone. He is a man of his word. Thank you MARTIN and DANA LINCOLN. I will continue to buy and have my cars service at DANA knowing that MARTIN FRANKLIN is in charge of SERVICE OPERATIONS at DANA! More