BMW of Allentown

I was very pleased with the Dealership and especially Mason. He even walked to meet when I stopped by to sign up for a maintenance program extension. Mason. He even walked to meet when I stopped by to sign up for a maintenance program extension. More

Mason my salesman was awesome, knowledgeable patient great personality he helped me in.ilgetting me set up with my car. He is truly an asset to this dealership. The overall dealership experience was exc great personality he helped me in.ilgetting me set up with my car. He is truly an asset to this dealership. The overall dealership experience was excellent and all the services that are provided are outstanding. Mason keep doing a great job. You are awesome. More

Professional,caring and wonderful to work with ! ! I am from out of town and I would not hesitate to purchase at this dealership again ! I am from out of town and I would not hesitate to purchase at this dealership again More

Customer experience was excellent. The process of identifying and purchasing a new vehicle was easy. Everyone that we have interacted with so far have been great and accommodating. The process of identifying and purchasing a new vehicle was easy. Everyone that we have interacted with so far have been great and accommodating. More

Car was purchased at a more than a fair price, allowed me to pick up on the unscheduled date I when I just showed up and MOST IMPORTANT provided tech support that was desperately needed , superb and resolv to pick up on the unscheduled date I when I just showed up and MOST IMPORTANT provided tech support that was desperately needed , superb and resolved all issues. Issues caused by my changing of my e mail address with BMW . More

Devin was fantastic. Best car experience we ever had he was friendly courteous and knowledgeable. Great experience overall. Best car experience we ever had he was friendly courteous and knowledgeable. Great experience overall. More

I drove from Doylestown to BMW of Allentown because the experience felt special from the very first phone call. Justin Dressel was responsive, knowledgeable, patient, and genuinely invested in helping me f experience felt special from the very first phone call. Justin Dressel was responsive, knowledgeable, patient, and genuinely invested in helping me find the right X5. From that first call through the moment I drove off the lot, he made the whole process smooth, exciting, and personal. I have loved the car ever since and would enthusiastically recommend Justin and BMW of Allentown to anyone looking for a BMW. More

Great dealership to do business with! The entire process was professional, smooth, and incredibly efficient. I literally purchased my car within 30 minutes while sitting in my car on the The entire process was professional, smooth, and incredibly efficient. I literally purchased my car within 30 minutes while sitting in my car on the way to vacation. They made everything so easy and went above and beyond to make the experience stress-free. Highly recommend! Mason was great!! More

Sloan BMW Allentown — An Exceptional Buying Experience Buying my first brand-new German car after years of driving Lexus and Toyota came with a little excitement… and, admittedly, a little anx Experience Buying my first brand-new German car after years of driving Lexus and Toyota came with a little excitement… and, admittedly, a little anxiety. After reading enough horror stories about BMW reliability online, you start wondering whether you bought a car or accidentally adopted a very expensive German pet. 😄 Thankfully, the buying experience at Sloan BMW Allentown was nothing short of exceptional, largely because of Jordan. Jordan was patient, knowledgeable, professional, and—something I especially appreciated—there was absolutely no pressure or stereotypical salesmanship. We communicated primarily through text, which fit our busy lifestyles perfectly. That may sound like a small thing, but for me it made a huge difference. I’m a car enthusiast and pay attention to everything, probably far more than any salesperson would reasonably enjoy. Having someone willing to communicate closely, answer questions, and pay attention to the details was priceless. From the very beginning, Jordan made the process feel less like a transaction and more like someone genuinely helping us make the right decision for our family. There was never a push to “close the deal,” no games, no unnecessary back-and-forth—just straightforward communication and patience. Jordan even surprised me with a BMW scent kit as a small token of appreciation. A simple gesture, but one that showed that the experience mattered beyond the sale. Our new 330i is officially our first German car, so hopefully BMW proves all those internet reliability doom-and-gloomers wrong. 😉 We’re certainly hoping for many trouble-free miles. And when the time comes for that first 1,000-mile break-in oil change, I hope the exceptional experience continues into the service department. Thank you, Jordan, for making what could have been a stressful purchase genuinely enjoyable. My family truly appreciated the experience, and we’ll absolutely be back. Highly recommended — 5 stars without hesitation. More

Well trained and professional staff who were familiar with the vehicle being purchased. Well-organized business with pleasant facilities, a streamlined buying procedures from sales to post handshake a with the vehicle being purchased. Well-organized business with pleasant facilities, a streamlined buying procedures from sales to post handshake administrative processing and quick title turnaround. Significant inventory from which to chose. Beyond mildly encouraging a sale (to be expected) no high-pressure tactics used. None of that Oscar winning performance sidebar behind the curtains scheming with a manager ("the boss is gonna kill me for this but I'll tell ya' what...if you buy this car right NOW I'll give you a super special deal! Why?! because I LIKE You!" Let me talk on your behalf to boss..I'll try my best to convince him! Wink. Wink.). Significantly, the welcome absence of that silly, demeaning, insulting and intentionally confusing-to-the-customer penciled box graph slight of hand sales technique. Mr. Cook, the primary sales representative, was effective, polite and helpful. Very significantly, both on-line and in-person follow-up by BMW/Mini "Sales Genius," Haillee Madeira. Ms. Madeira exhibited a high level of professionalism, customer service orientation, and problem-solving abilities to assist with inoperable computer interface vis a vis the car navigation system. After effectively fixing the problem she provided a most helpful tutorial on operating the nav computer interface to the customer. Ms. Madeira is a proven asset to your business. If/when I'm next in the market for a car that you carry I'll certainly consider returning to your dealership for that reason. The only downsides for me was that the Military retiree/veteran discount was not made available to me because I chose not to finance the vehicle (too late? I'll accept a check or service credit..hint! hint! Here's to hoping that your service department is as beneficial as your sales. More