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BMW of Allentown
Allentown, PA
2,503 Reviews
BMW of Allentown has built its reputation on performance, professionalism, and long-term relationships throughout the Lehigh Valley. We’re proud to have earned BMW’s prestigious Center of Excellence award for the 13th time, a recognition reserved for dealerships that consistently deliver exceptional customer satisfaction and operational excellence.
As part of the family-owned Sloane Automotive Group, we’re committed to providing a transparent and refined experience whether you’re purchasing a new BMW, exploring certified pre-owned options, or visiting for factory-trained BMW service. Many of our team members have been with us for years, and when you return, you’ll see familiar faces who know you and your vehicle. We’re focused on building lasting relationships, not one-time transactions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,503 reviews
September 28, 2026
My service advisor, Todd, keeps me informed of what's going on with my vehicle. Returns my phone calls, initiates calls etc. Like the way the dealership has videos of what they are checking on the car going on with my vehicle. Returns my phone calls, initiates calls etc. Like the way the dealership has videos of what they are checking on the car and texting documents and updates while the car is in for service. Great service . More
by elainek
Employees Worked With
September 25, 2026
Phenomenal Service this is my number four Bmw in less than four years. I will always go back and buy Bmw from them. Thank you. than four years. I will always go back and buy Bmw from them. Thank you. More
by Antoinedebbas
September 17, 2026
Great service, this guy is awesome and really helpful. I got exactly what I wanned I got exactly what I wanned More
by Franklin Capellan
Employees Worked With
September 14, 2026
I was very pleased with the Dealership and especially Mason. He even walked to meet when I stopped by to sign up for a maintenance program extension. Mason. He even walked to meet when I stopped by to sign up for a maintenance program extension. More
by DEF504106
September 13, 2026
Mason my salesman was awesome, knowledgeable patient great personality he helped me in.ilgetting me set up with my car. He is truly an asset to this dealership. The overall dealership experience was exc great personality he helped me in.ilgetting me set up with my car. He is truly an asset to this dealership. The overall dealership experience was excellent and all the services that are provided are outstanding. Mason keep doing a great job. You are awesome. More
by Ann Sullivan
Employees Worked With
September 12, 2026
Professional,caring and wonderful to work with ! ! I am from out of town and I would not hesitate to purchase at this dealership again ! I am from out of town and I would not hesitate to purchase at this dealership again More
by Rosemary
September 10, 2026
Customer experience was excellent. The process of identifying and purchasing a new vehicle was easy. Everyone that we have interacted with so far have been great and accommodating. The process of identifying and purchasing a new vehicle was easy. Everyone that we have interacted with so far have been great and accommodating. More
by vadyrek
September 03, 2026
Car was purchased at a more than a fair price, allowed me to pick up on the unscheduled date I when I just showed up and MOST IMPORTANT provided tech support that was desperately needed , superb and resolv to pick up on the unscheduled date I when I just showed up and MOST IMPORTANT provided tech support that was desperately needed , superb and resolved all issues. Issues caused by my changing of my e mail address with BMW . More
by mjmarchio
Employees Worked With
Other Employees :
The lady that helped me with tech.Forgot the name 10 stars out of 5
September 02, 2026
Devin was fantastic. Best car experience we ever had he was friendly courteous and knowledgeable. Great experience overall. Best car experience we ever had he was friendly courteous and knowledgeable. Great experience overall. More
by Parhona
September 02, 2026
I drove from Doylestown to BMW of Allentown because the experience felt special from the very first phone call. Justin Dressel was responsive, knowledgeable, patient, and genuinely invested in helping me f experience felt special from the very first phone call. Justin Dressel was responsive, knowledgeable, patient, and genuinely invested in helping me find the right X5. From that first call through the moment I drove off the lot, he made the whole process smooth, exciting, and personal. I have loved the car ever since and would enthusiastically recommend Justin and BMW of Allentown to anyone looking for a BMW. More
by BrendanBradley
Employees Worked With
