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BMW of Allentown
Allentown, PA
2,458 Reviews
BMW of Allentown has built its reputation on performance, professionalism, and long-term relationships throughout the Lehigh Valley. We’re proud to have earned BMW’s prestigious Center of Excellence award for the 13th time, a recognition reserved for dealerships that consistently deliver exceptional customer satisfaction and operational excellence.
As part of the family-owned Sloane Automotive Group, we’re committed to providing a transparent and refined experience whether you’re purchasing a new BMW, exploring certified pre-owned options, or visiting for factory-trained BMW service. Many of our team members have been with us for years, and when you return, you’ll see familiar faces who know you and your vehicle. We’re focused on building lasting relationships, not one-time transactions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,458 reviews
June 27, 2026
I had a great experience. Joseph made everything simple and enjoyable. Would recommend him to everyone! Joseph made everything simple and enjoyable. Would recommend him to everyone! More
by Jkdiaz025
Employees Worked With
June 24, 2026
Service rep did not have any customers I waited over 20 minutes to be waited on. He got up from his desk looked right at me and sat back down. After 5 minutes he finally called me to his desk. I was not t minutes to be waited on. He got up from his desk looked right at me and sat back down. After 5 minutes he finally called me to his desk. I was not told there would be a charge on my credit card for loaner. When I dropped off the loaner young man told me I had to bring the loaner to the other building. Was not very happy with the service. More
by dellavecchiadeborah
Employees Worked With
June 24, 2026
We had a great experience. Our sales person Eddy was very friendly , knowledgeable and we never felt rushed or pressured. He helped us through the whole process and checked on Our sales person Eddy was very friendly , knowledgeable and we never felt rushed or pressured. He helped us through the whole process and checked on us after the purchase. I would definitely recommend BMW of Allentown. More
by gretchengash
Employees Worked With
June 24, 2026
Very attentive. Accommodating. Pleasant. Waiting time longer than anticipated once arrived at dealership. No one available when time to pay. Accommodating. Pleasant. Waiting time longer than anticipated once arrived at dealership. No one available when time to pay. More
by Pennyb1
June 23, 2026
Very straightforward experience. Everyome wa very helpful, kind and enthusiastic through the whole experience. This was my first out of state purchase and it was made to be a breeze! Everyome wa very helpful, kind and enthusiastic through the whole experience. This was my first out of state purchase and it was made to be a breeze! More
by aevola02
June 23, 2026
Services top-notch From start to finish. The employees were very accommodating and informative. This was by far one of the smoothest transactions I’ve ever had with a dealership. The employees were very accommodating and informative. This was by far one of the smoothest transactions I’ve ever had with a dealership. More
by Freshstartflorida954
June 22, 2026
I just had my first service on my M240ix which included a warranty repair of the transmission selector. The repair was perfect, the loaner was awesome, the entire transaction was outstanding. warranty repair of the transmission selector. The repair was perfect, the loaner was awesome, the entire transaction was outstanding. More
by toddhollander
June 18, 2026
Great service department. Very detailed. Service writer did a great job. Very knowledgeable. Thank You Very detailed. Service writer did a great job. Very knowledgeable. Thank You More
by Deere63
Employees Worked With
June 17, 2026
Todd was amazing. Not too much, not too little. From the cushy wait room to the video of my cars undercarriage, I was impressed. The price was much lower than anticipa Not too much, not too little. From the cushy wait room to the video of my cars undercarriage, I was impressed. The price was much lower than anticipated at a dealer. Very satisfied. More
by GabChick
Employees Worked With
June 11, 2026
Todd was great! did all he said and then some!! thanks todd, really appreciate it! did all he said and then some!! thanks todd, really appreciate it! More
by jandjwetzel
