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BMW of Allentown
Allentown, PA
2,451 Reviews
BMW of Allentown has built its reputation on performance, professionalism, and long-term relationships throughout the Lehigh Valley. We’re proud to have earned BMW’s prestigious Center of Excellence award for the 13th time, a recognition reserved for dealerships that consistently deliver exceptional customer satisfaction and operational excellence.
As part of the family-owned Sloane Automotive Group, we’re committed to providing a transparent and refined experience whether you’re purchasing a new BMW, exploring certified pre-owned options, or visiting for factory-trained BMW service. Many of our team members have been with us for years, and when you return, you’ll see familiar faces who know you and your vehicle. We’re focused on building lasting relationships, not one-time transactions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,451 reviews
June 18, 2026
Great service department. Very detailed. Service writer did a great job. Very knowledgeable. Thank You Very detailed. Service writer did a great job. Very knowledgeable. Thank You More
by Deere63
Employees Worked With
June 17, 2026
Todd was amazing. Not too much, not too little. From the cushy wait room to the video of my cars undercarriage, I was impressed. The price was much lower than anticipa Not too much, not too little. From the cushy wait room to the video of my cars undercarriage, I was impressed. The price was much lower than anticipated at a dealer. Very satisfied. More
by GabChick
Employees Worked With
June 11, 2026
Todd was great! did all he said and then some!! thanks todd, really appreciate it! did all he said and then some!! thanks todd, really appreciate it! More
by jandjwetzel
June 09, 2026
We had a great experience with Eddie throughout the selection and buying process. Would highly recommend! selection and buying process. Would highly recommend! More
by Donchezcl
Employees Worked With
June 09, 2026
Dana handled all my needs and was on top of my 2026 M340i delivery. End to end it was a streamlined process and I was kept updated every step of the way. Great experience. Happy to be a new BMW customer. delivery. End to end it was a streamlined process and I was kept updated every step of the way. Great experience. Happy to be a new BMW customer. Brian More
by briankyost
June 09, 2026
My experience purchasing the car was excellent. Recently had it inspected. As I virtually watched the inspection being completed. My charge was to be $50. When my car was delivered the bill was Recently had it inspected. As I virtually watched the inspection being completed. My charge was to be $50. When my car was delivered the bill was:$125. More
by Jeff Jackie
June 07, 2026
Great folks professional and personable. Knowledgeable of quick resolution to my numerous Code issues. , Highly recommended shop ! Knowledgeable of quick resolution to my numerous Code issues. , Highly recommended shop ! More
by Jdcold2021
June 05, 2026
I had some mixed experiences with this dealership under their prior ownership, so had not used them in a while. Just went back to them for routine service on my 335i and had no issues at all. Service was their prior ownership, so had not used them in a while. Just went back to them for routine service on my 335i and had no issues at all. Service was quick and communication with the service advisor was good. I appreciate them having the option of a loaner car. Glad to see the improvements. More
by DrHicks
Employees Worked With
June 05, 2026
Very kind and helpful great sales man very informative he knew the car inside and out knew the car inside and out More
by Debbie
June 04, 2026
The Service Department at the BMW dealership in Allentown, PA was exceptional in all areas. My designated Service Advisor was Austin S and his team. As an extremely pleased client, I am providing t Allentown, PA was exceptional in all areas. My designated Service Advisor was Austin S and his team. As an extremely pleased client, I am providing the highest rating for all these areas: ease of communication with prompt updates initiated by them every step of the way; scheduling; quality of performance; prompt service completion, reliance upon them to interact effectively with a third party (insurer); and always interactions were of a personable and professional demeanor. I highly and unequivocally recommend them. They are the best! Thank you!! More
by MaryAnn M
Employees Worked With
Austin Schlemmer & Team
