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BMW of Allentown

Allentown, PA

4.9
2,312 Reviews
BMW of Allentown is an award-winning dealership located off of Routes 22 and 309 in Allentown Pennsylvania. Formerly Daniels BMW, BMW of Allentown is now part of the Sloane Automotive Group. We're a family owned and operated dealership group serving the Philadelphia and Lehigh Valley areas for over 50 years. The dealership itself has been family owned and operated since 1962. BMW of Allentown opened for business in our original location on Tilghman Street as a Cadillac franchise dealership. The BMW franchise was awarded to the Daniels family in 1974. It then expanded to include a Certified Collision Center and a MINI franchise in 2010. In 2005, we reopened a larger, state of the art facility to further accommodate our growing customer base. BMW of Allentown provides customers the best in sales (new, pre-owned and certified vehicles), parts and service, as well as our factory Certified Collision Repair Center specializing in BMW and MINI but also repairing all makes and models. BMW of Allentown is the 12-time recipient of the BMW's highest award; The BMW Center of Excellence, which recognizes our commitment to our customers in providing the best customer experience in the nation in our state of the art facilities. As a result, we have adopted the phrase "A Tradition of Excellence" to describe our Company's approach to customer care.
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4600 Crackersport Rd

Allentown, PA

18104

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Showing 2,312 reviews

August 01, 2025

Very pleasant atmosphere. Sales staff Very knowledgeable and understanding of my needs. The administrative staff was well prepared. More

by N8824C
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joe Wirsbinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

BMW of Allentown responded

Thank you for the great review! We are thrilled to hear that our sales and administrative teams made your experience a smooth one at BMW of Allentown. Safe travels in your new car!

July 26, 2025

My experience with BMW of Allentown was superb. Mason and Brian were very flexible to work with my schedule and handled our transaction in a very courteous and professional manner. Since the purc More

by shaneric
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mason Steltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

BMW of Allentown responded

We're so pleased to hear about your positive experience with Mason and Brian! Thank you for choosing BMW of Allentown and for recommending us. We look forward to serving you again in the future!

July 23, 2025

Worked with Eddie, even though I changed my appointment on short notice he was prepared and ready to greet me, very knowledgeable and was an absolute pleasure to work with him and Daniella who was filling More

by Tbolt64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eduardo Shoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2025 -

BMW of Allentown responded

Thank you for the amazing feedback! We're so glad Eddie and Daniella made your experience seamless and enjoyable. We appreciate your business and look forward to working with you again at BMW of Allentown! Safe travels!

July 23, 2025

Great service advisors Lisa and Todd. They are thorough and pleasant. Service always done properly More

by Ted
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Manento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2025 -

BMW of Allentown responded

Ted, thanks for leaving BMW of Allentown a five-star review! We are happy to hear that Lisa and Todd provided standout service.

July 17, 2025

They went ABOVE and beyond to help us , they have earned my future buissness for sales and repair More

by Raidershane2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2025 -

BMW of Allentown responded

Thanks for choosing BMW of Allentown! Going the extra mile for our customers is always the goal.

July 03, 2025

Lisa was awesome took great care of us. The estimate for service was way overpriced and we had to take our car to another service place. For the exact same service the cost was 70% less tha More

by mtmwallace1
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Lisa Manento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2025 -

BMW of Allentown responded

It's disappointing to hear about your experience with our pricing. We strive for transparency and competitive prices, so it's concerning that we fell short in this instance. We're glad Lisa provided great care, but we'd like the opportunity to discuss your concerns further and see how we can improve. Please feel free to reach out at any time. Thank you, Web Lingle - Service Manager - 610-820-2950

June 29, 2025

I’ve owned and leased BMW’s over 20 years with this dealership and have had only top notch service and professionalism throughout the entire process whether it’s a service appointment or a concern. You More

by Mlfrank38
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eduardo Shoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin,
Jun 29, 2025 -

Mlfrank38 responded

BMW of Allentown shows their consistent dedication and commitment towards their customers and it shows! Over the past 20 years I am proud to have worked with their dealership. Their team is professional and knowledgeable!

Jul 02, 2025 -

BMW of Allentown responded

Thanks for sharing your experience with BMW of Allentown! It's great to know you can count on our team to deliver top-notch customer service and support. See you down the road!

June 24, 2025

There was refreshments and snacks available and the worker Robin Cox let me use his battery pack to charge my phone since I forgot mine! Very clean building and helpful staff! More

by O-fish-ally the best!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Cox
Jun 24, 2025 -

BMW of Allentown responded

We're elated to hear you enjoyed the amenities and found our BMW of Allentown team helpful! It's great that Robin could assist with your phone charging needs. Thanks for sharing your experience!

June 19, 2025

If I had to use one word to describe my experience with this dealer it would be Outstanding!!! This is the first encounter and first car I purchased from this dealership and I would highly recommend them More

by jpd1206
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Grazer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eduardo Shoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

BMW of Allentown responded

We're delighted to hear that your experience with Joe, Eddie, and Daniella at BMW of Allentown was outstanding! It's wonderful knowing our team made such a positive impression during your car purchase. We truly appreciate the recommendation and hope you enjoy every mile in your new BMW!

June 17, 2025

High pressure sales tactics and tricks to make same day decisions on a new car purchase. More

by Tmera
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mason Steltz
1.0
This rating includes all reviews, with more weight given to recent reviews.
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