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Daniels BMW

Allentown, PA

4.9
2,195 Reviews
Daniels BMW is the most decorated BMW Center in the USA; having received the BMW Center of Excellence Award more times than any other BMW dealer in the USA. Daniels BMW has the first, largest and most experienced BMW CERTIFIED COLLISION REPAIR CENTER in the state of Pennsylvania. Conveniently located at the junction of Rts. 22 and 309 in Allentown, PA. We are less than 1 mile from I-78 and the Pennsylvania Turnpike. We are centered between Philadelphia, New York City, Scranton, and Harrisburg in the beautiful Lehigh Valley. Visit today to experience the JOY OF BMW. “Test drives are free, satisfaction is priceless.”
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4600 Crackersport Rd

Allentown, PA

18104

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Showing 2,195 reviews

July 15, 2021

Excellent service. The service manager was to the point , excellent with expectation management , not pushy. It was a refreshing experience. Kept me informed on progress.throughout. Highly recommended. More

by alim10004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2021 -

Daniels BMW responded

Thanks so much for the great five-star rating! Our Daniels BMW service team appreciates the positive feedback and looks forward to providing many more service visits like these in the future!

July 15, 2021

Ethan is always upbeat. Everything was explained to my satisfaction. He always puts me at ease. Eager to accommodate my schedule. Thank you Ethan and your team as well. More

by pureau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greeter, cashier
Jul 15, 2021 -

Daniels BMW responded

Thanks for this awesome feedback! We're lucky to have Ethan on the Daniels BMW team and will pass along this review to him!

July 14, 2021

The Custer service experience has been amazing. They were very helpful. Even though I showed up there one day earlier than the appointed date, they took my vehicle and completed the job. More

by pnrrao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Manento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2021 -

Daniels BMW responded

We are so happy our Daniels BMW team earned your five stars. Thanks so much!

July 14, 2021

Always an excellent experience. I had another flat tire and everyone at MINI helped with the replacement. Luis was great, Robin was helpful, And Lauren and Matt pleasantly made the time pass well. They are More

by MKerkis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Rodriquez, Robin Cox, Lauren Leabman, Matt Murphy
Jul 15, 2021 -

Daniels BMW responded

It was our pleasure to take care of you! Thank you for this awesome feedback, we will pass along your kind comments to the team!

July 14, 2021

Dave is a great client advisor. I am a picky customer and he went out of his way to make me happy. I made them a fair offer and they accepted it without any haggling. I have bought several cars from them More

by Cjwsr56
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dmitry Kukuy
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Simoes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Balik
Jul 15, 2021 -

Daniels BMW responded

Thank you for your continued business with us at Daniels BMW! Were so glad to hear that Dave went out of his way to make you happy! Enjoy your new ride!

July 13, 2021

I purchased my JCW hardtop from Matt, in sales back in 2016 and I’ve been dealing with Robin, from service, since 2014 when I purchased my very first Mini Cooper. I always been treated professionally. I More

by stevedzienis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin
Jul 13, 2021 -

Daniels BMW responded

Thank you for your years of support! We greatly appreciate your loyal business with us at Daniels BMW and look forward to your next visit!

July 13, 2021

By far one of the best customer service experience I’ve had in a dealer servicing department. Ryan was very helpful, very knowledgeable and very understanding. Highly recommend! More

by Penaedgar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Mertz
Jul 14, 2021 -

Daniels BMW responded

It means so much to hear Ryan and our team gave you such excellent care! Thank you! – Daniels BMW

July 13, 2021

Ryan is my new consultant. He was able to get my car serviced a bit earlier then my original appointment. He was friendly and very professional. More

by Lismarie63
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Mertz
Jul 13, 2021 -

Daniels BMW responded

We're so happy Ryan could help make this such a great experience! Thank you for the awesome review! We look forward to seeing you at your next appointment! – Daniels BMW

July 11, 2021

As usual Louis of the service department took care of my Mini’s every need. She’s always in good hands at Daniels BMW after all these years! More

by Lmorrash
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez
Jul 13, 2021 -

Daniels BMW responded

This review means more to Louis and our team than you know! Thank you for being a loyal customer! - Daniels BMW

July 10, 2021

it waspainless fair deal. David was great no issues would recommend I dreaded spending hours in the dealership but we were finished in less than 2 hours More

by jimmy land rover
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Simoes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Daniels BMW responded

Thank you for choosing Daniels BMW, we appreciate your positive feedback!

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