Dave Mungenast St. Louis Honda

Excellent Gina was a very knowledgeable person who was easy to deal with. She answered all of my questions in a very timely manner. I would recommend her to an Gina was a very knowledgeable person who was easy to deal with. She answered all of my questions in a very timely manner. I would recommend her to anyone. More

Your less than a priority once they make the sale. I sent you this email a week ago, you didn't bother to respond... Rick, I just wanted to make you aware of my recent buying experience of a CPO I sent you this email a week ago, you didn't bother to respond... Rick, I just wanted to make you aware of my recent buying experience of a CPO Honda CRV at your dealership. When I bought my CPO Honda CRV it was missing the insert in the door cup handle, leaving a screw exposed and holes to the interior & mechanics of the driver's door exposed. I was told this insert would be ordered and sent to me by mail. Easy enough...However I waited 3 weeks, and no insert in the mail. So I inquired, and heard that someone would check on this for me. I waited 2 weeks, no insert in the mail, I inquired again and was told the ball was dropped, and its on its way. I waited 2 more weeks, 7 weeks from my purchase, and still no insert in the mail. We have had a lot of rain the last few weeks, every time its raining and I have to get in and out of my car, I fear that door cup handle filling with some rain water, and ruining the mechanics of the driver side door! I inquired this morning, and am told the ball was dropped again a second time. So I am driving in tomorrow to get my part! I was offered to have my tank filled for my trouble, to be honest...my tank is full! The reason I came to Mungenast was due to others telling me to give your dealership a try, my brother-in-law, being one of these individuals. Trust me I've shared with them my experience so far, they are kinda bummed since they sent me to you folks. My experience makes me question the quality of my purchase, or any future purchases/services. If the ball can be dropped twice so easily, where else are you dropping the ball? Parts? Service? Management? Trust me, my integrity is not worth a $150 Bird-Dog Payment. A disappointed customer! More

Best car buying experience I've had Gina was amazing. She was knowledgeable about the models and features. She was very efficient and friendly. She answered all of our questions and spec Gina was amazing. She was knowledgeable about the models and features. She was very efficient and friendly. She answered all of our questions and special requests. The negotiation, if any, was painless. I wish I've bought all of my prior Honda's from her. The finance manager was awesome to work with as well but I do not recall her name. More

Hassle Free Had spoken with Rob when I came in a few weeks earlier. He was able to show me a couple different cars with the features I was interested in and overa Had spoken with Rob when I came in a few weeks earlier. He was able to show me a couple different cars with the features I was interested in and overall made the process very easy. Rob gave my details to Zak who was able to get me a loan rate almost a half point lower than what I had been able to find. I would recommend Mungenast Honda to any of my friends looking to get a new car. More

Great experience! Josh was super helpful - I wasn’t sure exactly what car I was looking for and he quickly was able to identify some options that may be a good fit. He Josh was super helpful - I wasn’t sure exactly what car I was looking for and he quickly was able to identify some options that may be a good fit. He was very flexible to allow me to independently test drive a couple different vehicles. I also feel that he was very upfront and fair with regards to price. I would definitely recommend Josh and the team at Mungenast Honda! More

Excellent Experience Everything was great! Got car I wanted. Not hassled at all. Salesperson Beth Williams was tremendous! No pressure. Explained everything thoroughly and Everything was great! Got car I wanted. Not hassled at all. Salesperson Beth Williams was tremendous! No pressure. Explained everything thoroughly and was very helpful in ensuring I understood all features of the Accord! More

Great Experience! I highly recommend Mungenast Honda and my sales associate, Rob Caroll, to anyone looking for new car. Rob made the whole process so easy. It was a h I highly recommend Mungenast Honda and my sales associate, Rob Caroll, to anyone looking for new car. Rob made the whole process so easy. It was a holiday weekend but Rob went out of his way and stayed late to make sure I was taken care of. The finance guy was really good too! More

Great service I walked into Honda not knowing what I wanted. I was upside down on my Mercedes Benz, had no clue if they could help. The staff was extremely helpful I walked into Honda not knowing what I wanted. I was upside down on my Mercedes Benz, had no clue if they could help. The staff was extremely helpful and knowledgeable. One of the first dealerships I walked into where they took the time do understand my situation and not just sell me a car. I was there for three hours with no time wasted. The staff got me into a new civic, which I couldn't be happier. More

Exceeding car purchasing experience Kurt, Internet Sales and Leasing Consultant at Mungenast St. Louis Honda, was able to set up an execeptional buying experience. As a first time ca Kurt, Internet Sales and Leasing Consultant at Mungenast St. Louis Honda, was able to set up an execeptional buying experience. As a first time car buyer, I was hesitant on how the process would play out. However, the day of, I saw the vehicle I had been searching for online and emailed Kurt immediately I was on my way in. Upon arriving I was greeted at the front desk immediately and point in the direction of Kurt’s office. There he had the key to the car I requested, the car was pulled up ready to test drive, and we were on the road shortly after. Very happy with my experience and the vehicle, I bought it. Brandon, in finance, was very helpful in organizing my documents so that I could understand every component of the finance agreement, extensive coverage, as well as step by step of what I needed to bring when going to pay taxes on the car. The whole experience was quite opposite of what I was anticipating. The St. Louis Mungenast Honda team exceeded all my expectations as I was buying my first car. More

Best Car Buying Experience Ever Everyone went out of their way to make this sale happen. We got the exact price we were looking for. The care we received means so much. We have a Everyone went out of their way to make this sale happen. We got the exact price we were looking for. The care we received means so much. We have a 9 month old with very complex medical needs. He's been in the hospital since October and we almost lost him several times. He's still on life support (ventilator) but should be coming home in the next month or so. He will have lots and lots of medical equipment to make this happen, so we decided to purchase an Odyssey to help us transport him. Having such a great experience at this dealership means the world to us because it's one less thing to worry about during such a stressful time for our family. More