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Dave Mungenast St. Louis Honda - Service Center

St. Louis, MO

4.8
818 Reviews

818 Reviews of Dave Mungenast St. Louis Honda - Service Center

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July 12, 2025

Very professional and timely service. Kept up to date and communication was top notch at all times. More

by JAMM376
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
July 12, 2025

I’m quite new to Honda service (just my 2nd visit). First time met with Steve & 2nd time with Tim…both were very friendly and professional. The wait time was not too long and they kept me informed of p More

by GVANDERMEULEN
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tim Klatt
July 09, 2025

Never had any problems with the service department Have been buying Hondas for last 30 plus years More

by BERINI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Taylor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lenox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2025 -

Dave Mungenast St. Louis Honda responded

Thank you for your positive feedback! We look forward to your next visit! Dave Mungenast Customer Service

July 07, 2025

Took my 2006 Odyssey in for a wheel hub rotor repair from damage done by local tire shop but technician said there was nothing wrong with the car. The insurance company for the tire company was paying for an More

by CJONES670
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Krueger was service advisor
Jul 09, 2025 -

Dave Mungenast St. Louis Honda responded

Thank you for reaching out and sharing your experience. We’re very sorry to hear about the trouble you've had and the concerns regarding your recent visit. This is not the level of service we aim to provide. A manager will be reaching out to you directly—if they haven’t already—to discuss the situation further and help make things right. We truly appreciate your patience and the opportunity to address this. Dave Mungenast Customer Service

June 29, 2025

Quick, respectful & keeps customer informed on discounts. Easy to get appointments on app. Clean customer area to wait with snacks & coffee. More

by MDRAGO0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Opitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Caruana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Tiepelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lenox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

Dave Mungenast St. Louis Honda responded

We appreciate your positive review about your recent experience with us! Thank you for the business! Dave Mungenast Customer Service

June 28, 2025

Tracy did an excellent job taking care of all my repair needs. Very professional and courteous. More

by jff0314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

Dave Mungenast St. Louis Honda responded

We're so glad that we were able to go above and beyond your expectations! Thank you for your feedback! Dave Mungenast Customer Service

June 27, 2025

Was able to get a loaner while my car was being repaired and I loved the SUV I drove… will be checking out this for my next vehicle!! More

by igaut1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Caruana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Gaffney
June 27, 2025

Chris Taylor (Service) took care of me well as usual and explained things clearly. I'm a St. Louis Honda Fan and have been for decades. I trust them to do the work right. More

by LYNN_GOODE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

Dave Mungenast St. Louis Honda responded

Thank you for taking the time to leave a review for us at Dave Mungenast St. Louis Honda. We're happy we could meet your expectations! Dave Mungenast Customer Service

June 26, 2025

Great place always easy to work with service advisors and everyone that works there No problems More

by KWILKE4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Caruana
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2025

Great service area and service technicians. Always provide explanation of repairs and cost to complete. More

by tom cornwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
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