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Dave Mungenast St. Louis Honda - Service Center

St. Louis, MO

4.8
821 Reviews

821 Reviews of Dave Mungenast St. Louis Honda - Service Center

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July 18, 2025

Always polite and friendly. Prices are competitive and they treat me with respect. Their shuttle is very convenient and the driver is very personable. More

by lisagladden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Caruana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The shuttle driver. I always forget his name.
Jul 18, 2025 -

Dave Mungenast St. Louis Honda responded

We're thrilled to know that you were satisfied with our service and the shuttle! Thank you for your positive feedback, we appreciate your business! Dave Mungenast Customer Service

July 17, 2025

I brought my car in again because water was still dripping into my hatch/trunk. Justin Krueger took great care of of my car. More

by HOLLYHANDLEY_99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Krueger
Jul 17, 2025 -

Dave Mungenast St. Louis Honda responded

We are happy to hear that Justin made sure that your car was back to normal! We are here to help anytime, thank you for your trust in our team! Dave Mungenast Customer Service

July 15, 2025

Debacle with entire process getting windshield repaired. Price quote approximately one fourth price charged. Repair is unsatisfactory. More

by HOWARDEK2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Sietz
Jul 16, 2025 -

Dave Mungenast St. Louis Honda responded

Hello, This is not the type of service we expect from our staff, and we apologize for this. We are going to have a member of our team reach out to learn more about the situation and find out how we can help. Dave Mungenast Customer Service

July 12, 2025

Very professional and timely service. Kept up to date and communication was top notch at all times. More

by JAMM376
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Jul 16, 2025 -

Dave Mungenast St. Louis Honda responded

We appreciate the positive feedback and are here to help anytime! Thank you for your business! Dave Mungenast Customer Service

July 12, 2025

I’m quite new to Honda service (just my 2nd visit). First time met with Steve & 2nd time with Tim…both were very friendly and professional. The wait time was not too long and they kept me informed of p More

by GVANDERMEULEN
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tim Klatt
Jul 17, 2025 -

Dave Mungenast St. Louis Honda responded

We are glad that you had a quick and easy process with Steve and Tim! We will look into the car wash and pass that feedback over to the service department. Thank you for your business! Dave Mungenast Customer Service

July 09, 2025

Never had any problems with the service department Have been buying Hondas for last 30 plus years More

by BERINI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Taylor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lenox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2025 -

Dave Mungenast St. Louis Honda responded

Thank you for your positive feedback! We look forward to your next visit! Dave Mungenast Customer Service

July 07, 2025

Took my 2006 Odyssey in for a wheel hub rotor repair from damage done by local tire shop but technician said there was nothing wrong with the car. The insurance company for the tire company was paying for an More

by CJONES670
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Krueger was service advisor
Jul 09, 2025 -

Dave Mungenast St. Louis Honda responded

Thank you for reaching out and sharing your experience. We’re very sorry to hear about the trouble you've had and the concerns regarding your recent visit. This is not the level of service we aim to provide. A manager will be reaching out to you directly—if they haven’t already—to discuss the situation further and help make things right. We truly appreciate your patience and the opportunity to address this. Dave Mungenast Customer Service

June 29, 2025

Quick, respectful & keeps customer informed on discounts. Easy to get appointments on app. Clean customer area to wait with snacks & coffee. More

by MDRAGO0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Opitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Caruana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Tiepelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lenox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

Dave Mungenast St. Louis Honda responded

We appreciate your positive review about your recent experience with us! Thank you for the business! Dave Mungenast Customer Service

June 28, 2025

Tracy did an excellent job taking care of all my repair needs. Very professional and courteous. More

by jff0314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

Dave Mungenast St. Louis Honda responded

We're so glad that we were able to go above and beyond your expectations! Thank you for your feedback! Dave Mungenast Customer Service

June 27, 2025

Was able to get a loaner while my car was being repaired and I loved the SUV I drove… will be checking out this for my next vehicle!! More

by igaut1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Caruana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Gaffney
1
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