Dave Mungenast St. Louis Honda - Service Center

Worked with Ashley in service department. She took my information and I told her that I was going to wait in the quiet room. She texted me when my car was ready, and met me along the way ba She took my information and I told her that I was going to wait in the quiet room. She texted me when my car was ready, and met me along the way back to my car. She went over the inspection results and helped me rank the order of necessity of the repairs. The work was finished quicker than I expected. The waiting room was comfortable and it was nice to have the 'quiet room' option. Water and coffee along with snacks were available. More

The service is usually top notch. This time they missed a checklist item and did not reset my oil use sensor. I telephoned and they took me in, verified to themselves and me that al This time they missed a checklist item and did not reset my oil use sensor. I telephoned and they took me in, verified to themselves and me that all the work was done, and changed oil and filter again. They did take care of the problem and made it right. It just should not have happened in the first place. This is the first time I have had a problem. More

It was a very smooth and efficient experience I was very pleased with how easy they were to get things done and quickly pleased with how easy they were to get things done and quickly More

The dealership is very friendly and did a great job. I would recommend them to friends if I get the chance. I would recommend them to friends if I get the chance. More

Dealer provided ride to my home after arrival at dealership. Dealer explain explained work to be done and completed on time. dealership. Dealer explain explained work to be done and completed on time. More

Steve was really friendly and helpful. Appreciate that he showed us things that needed attention without fearing us into getting it done "NOW!" like we have encountered with other dealersh Appreciate that he showed us things that needed attention without fearing us into getting it done "NOW!" like we have encountered with other dealerships. More

- Friendly and honest people. Promises kept. Quote price does not change. Loaner cars provided when appropriate. Promises kept. Quote price does not change. Loaner cars provided when appropriate. More

Good experience! Javier Castellanos, who waited on me was very helpful and considerate of husband who has dementia and uses a walker. Thank you! Javier Castellanos, who waited on me was very helpful and considerate of husband who has dementia and uses a walker. Thank you! More

Great service experience. The waiting room was comfortable and I received good feedback on my issue. The waiting room was comfortable and I received good feedback on my issue. More

Very good and accurate. I appreciate that the car was delivered at the promised time. I appreciate that the car was delivered at the promised time. More