Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
1,812 Reviews of Davis Acura - Service Center
Sort by
June 15, 2020
Terrible service Bob Diaz is horrible to work with and treated me horribly from the time I walked in to drop off my car. Social distance and wearing masks properly is not something they do and should rece treated me horribly from the time I walked in to drop off my car. Social distance and wearing masks properly is not something they do and should receive proper education from officials. Every person I saw helping people were wearing masks the wrong way. I had to prove my insurance even though the one I had only expired 2 days prior to inspection and they refused to let me leave until I provided it. Which took about an hour. Not once did they offer me anything to help. Once I got it and was told to email Mr. Diaz kept telling me I wasn’t sending it correctly because he didn’t receive it, he even circled it and read it to me twice and showed him on my phone where it was sent and still was not good enoug. So another person came over to ask me to send it to him instead and he received it, however it appeared to small so I needed to resend it again!!!!! All of this while my two young children were waiting for me. As a first line responder I took offense to all of the staff wearing masks the wrong way!! If you can’t follow the rules you shouldn’t be allowed to be open! I will NEVER go back to Davis again for anything I will visit another area dealer. If there were zero stars I would give that. More
by scherman22
Verified CustomerEmployees Worked With
Bob Diaz
June 14, 2020
Always a positive experience from scheduling to cashier. Due to COVID-19 service was slow, but typically much better. I have never had to call to see if car was ready before. I do believe it was due to limi Due to COVID-19 service was slow, but typically much better. I have never had to call to see if car was ready before. I do believe it was due to limited staff. More
by LINDA.NIELSEN23
June 12, 2020
Bob Diaz always treats me like I am one of his favorite customers. Even though I know he is completely sincere, I bet he makes all his customers feel that way. It’s a great feeling. He is professional, fri customers. Even though I know he is completely sincere, I bet he makes all his customers feel that way. It’s a great feeling. He is professional, friendly and truly a nice person. Bob goes out of his way to get me appointments that fit into my schedule and gives me sound advice. Bob, his manager Steve Pulli, as well as Mark Hartman in the parts department, always say hello if/when they see me and always ask how my parents are doing and say hello to them if they are with me (since they know I take care of my parents). I can’t say enough about how wonderful the service and parts departments are. (I didn’t have any dealings with the parts department this visit, but ran into Steve Pulli in the parking lot and he said hi to me and my parents). More
by SANATTY
Employees Worked With
Bob Diaz
June 12, 2020
As always the Davis team quickly checked me in. I provided a loaner and received status updates in a timely manner. The entire service process was stress free. Thanks! provided a loaner and received status updates in a timely manner. The entire service process was stress free. Thanks! More
by JOSEPH.M.THOMAS
June 12, 2020
Making appoint was easy. Intake paperwork was ready when I arrived. Vehicle was finished, on time as promised. I especially appreciate the free car wash! I arrived. Vehicle was finished, on time as promised. I especially appreciate the free car wash! More
by Don
Employees Worked With
June 12, 2020
Came in for an oil change and learned how to check my vehicle setting to see what other services were recommended. It was a wuick and efficient service! vehicle setting to see what other services were recommended. It was a wuick and efficient service! More
by Chynna
Employees Worked With
Bob Diaz
June 11, 2020
Great job of keeping me updated and informed. Met my expectations on time to complete work and did a wonderful job of taking all safety precautions! expectations on time to complete work and did a wonderful job of taking all safety precautions! More
by AVERSFELD
Employees Worked With
June 05, 2020
Davis Acura knows service and how to take care of their clients, even in these difficult times I was treated well and my vehicle was taken care of with no worries. Thanks! clients, even in these difficult times I was treated well and my vehicle was taken care of with no worries. Thanks! More
by Pastryforu
Employees Worked With
June 04, 2020
Had an oil change done. Very friendly. Car wash at the end was a nice touch. Last month Mark helped me with a wiper concern. I highly recommend giving Davis a chance. end was a nice touch. Last month Mark helped me with a wiper concern. I highly recommend giving Davis a chance. More
by Beware of the andvantage
May 25, 2020
Fabulous dealership!! They have always taken the time and energy to make every visit an extra special visit. Their service and parts division are top notch. This is my third Acura from here and my son and da energy to make every visit an extra special visit. Their service and parts division are top notch. This is my third Acura from here and my son and daughter-in-law also have Acura’s. Sales person personnel are wonderful to deal with new or used. They always have the parts in their shop ready to help you get the correct one. Thank you again More
by CAROLJFORMAN
Employees Worked With
Other Employees :
Bob Diaz
