Daytona Toyota

I came for an oil change and felt that I was being upsold at every turn. I also felt the services were very overpriced. I was told I needed an alignment when the car was not even on the rack. I was told I ne at every turn. I also felt the services were very overpriced. I was told I needed an alignment when the car was not even on the rack. I was told I needed an 800 dollar part to be fixed before a diagnostics computer was even put on my car. The part that needs to be replaced is 200 dollars and so apparently it was 600 dollars in labor when I was told this is something the technicians replace all the time and can do quickly. I felt that the recommended services were an absolute rip off and were extremely overpriced. Then I was told my total recommended services was over 2000 dollars but I could consider trading my car in and the service wouldn’t be deducted from my trade in value, I felt this was a ruse to get me to purchase a new vehicle. I felt the whole experience was really predatory, if not wasn’t for the free oil changes I would never step foot in this service department again. It also took 3 hours to get an oil change, no one would answer the text or call line I was given for updates. On top of it all the service tech Steve was very condescending towards me and treated me like I was stupid, he was very condescending when I told him I did not plan to have these services done today, but did not speak to my husband this way, so as a woman I felt this was very sexist. Overall a terrible experience. More

It has been efficient and helpful It has provided thorough service and explanation Thank you thorough service and explanation Thank you More

want to thank everyone at Daytona Toyota for the outstanding service I received late on a Friday afternoon. The receptionist handled my call with care and made sure I was assigned to Red as my servi outstanding service I received late on a Friday afternoon. The receptionist handled my call with care and made sure I was assigned to Red as my service manager. When I arrived, the team was ready to repair the screw in my tire, even though it was the end of the day. As it turned out, I needed to replace the tire and get a matching tire as well. Red handled everything seamlessly and took care of the details using my road hazard coverage. I truly appreciate the care, professionalism, and willingness to fit me in at the last minute. Great service from start to finish! Thanks to Red and the entire Daytona Toyota team! (One suggestion: I really dislike the automated AI phone assistant. Please get rid of it and rely on your great employees, who provide the kind of personal, caring service that makes Daytona Toyota stand out!) More

Steve treats us like we are his family We have worked with him for many years with him for many years More

We have been working with Steve for a number of years He is always helpful He takes care of us like we're family is always helpful He takes care of us like we're family More

I he service 91/11/26. My service advisor was Shane. He was very professional and kind. He has pleasant personality My service advisor was Shane. He was very professional and kind. He has pleasant personality More

Disappointed that they do not wash the cars and they make you find your car in the parking lot you find your car in the parking lot More

Took car in for normal check. Our first time there. Everyone at the Counter was very helpful and friendly. John was especially nice. We waited for the car, it didn’t take long. An Our first time there. Everyone at the Counter was very helpful and friendly. John was especially nice. We waited for the car, it didn’t take long. And they had us on our way. Awaiting area was very nice with coffee and snacks and the TV is on. A1 place. More

They are very attentive and keep you informed about the progress of your car's service progress of your car's service More