Daytona Toyota

Farron Gallon did an excellent job. He was very detailed and answered all my questions. I HIGHLY RECOMMEND HIM!! He was very detailed and answered all my questions. I HIGHLY RECOMMEND HIM!! More

To Whom It May Concern, I have never been more disappointed with a dealership experience in my life. Since purchasing my truck, I have made several attempts to contact members of your team regard disappointed with a dealership experience in my life. Since purchasing my truck, I have made several attempts to contact members of your team regarding issues that should have been addressed promptly. Unfortunately, my concerns have been met with little to no response. 1. Missing Jack and Jack Tools, I contacted James Mosher regarding the missing jack and the tools required to lower the spare tire and safely jack up the vehicle. After multiple attempts, I finally received the following response: "I was told you were emailed about that. You bought the truck as is..." Since then, I have received no further communication or assistance regarding this issue. 2. Lack of Management Response I asked James for his manager's name and phone number, which he provided. I have called the manager (Phil) three separate times and left a voicemail. To date, I have not received a single return call. 3. GAP Refund Inquiry I have also reached out numerous times to KiKi by phone and text regarding the $1000.00 GAP refund that I was told would be coming back to me. Again, I have received no response. I have not received the refund to date. At this point, I am left wondering: Do I need to physically come to the dealership just to get someone to respond to me? This has been, without question, the worst vehicle-buying experience I have ever had. The complete lack of communication and customer service after the sale is unacceptable. I am not asking for anything unreasonable. I simply wanted the dealership to help make things right by providing the jack and tools that should be with the truck. These are not luxury items; they are basic safety equipment. Ask yourselves this: Would you want your daughter, wife, mother, or any loved one stranded on the side of the road because their vehicle did not have the necessary equipment to change a tire? I am extremely disappointed in how this situation has been handled. The lack of response from James, his manager, and KiKi reflects very poorly on your dealership, and it leaves me with no confidence in recommending your business to anyone. As it stands, I will not purchase another vehicle from your dealership and will share my experience with friends and family. I would appreciate a prompt response and a resolution to these outstanding issues. More

Triston contacted me from an online inquiry, he was so polite and no pressure. I was looking at th grand Highlander but found my dream Van, a Sienna!! It is pure luxury and the whole transaction was so s polite and no pressure. I was looking at th grand Highlander but found my dream Van, a Sienna!! It is pure luxury and the whole transaction was so smooth and fast! I will always go back to Triston and VERY HIGHLY recommend him!! More

Farron did a great job. I would recommend him to anyone. He does need to slow down a bit. I would recommend him to anyone. He does need to slow down a bit. More

I was not expecting such a great experience! I drove up and was greeted by Neil. Like visiting an old friend! Thought my wife would settle for a RAV4; wrong. But he didn’t push it. I eyed a Crow I drove up and was greeted by Neil. Like visiting an old friend! Thought my wife would settle for a RAV4; wrong. But he didn’t push it. I eyed a Crown Signia but it was not the color she wanted. He didn’t push it, he just made sure she could take the time needed to make the decision. Drove away with it today. That’s how to sell! An extra shout out to Kiki for her fun and professional nature, and fast talk (in a very good way!). And a nudge to Dylan who helped Neil try to seal on the first day. If I had a dealership I would run it like this. Looking forward to a lifetime with Daytona Toyota, ‘cause that’s what you offer! Thanks to all, BTW, xxxx nice car… will recommend you to all at Margaritaville! More

Very happy with our experience. We are very happy with our experience at Daytona Toyota. Enjoy dealing with them. We are very happy with our experience at Daytona Toyota. Enjoy dealing with them. More

Emelii provided top notch service. The waiting area had a monitor where you can see your name and service updates. The waiting area had a monitor where you can see your name and service updates. More

Leon was in contact with me texting to make sure what I was looking for and very polite and professional and found me a that I had not even considered. He was awesome through the whole process ?? was looking for and very polite and professional and found me a that I had not even considered. He was awesome through the whole process ?? More

Husband was looking for a Toyota Tacoma SR5 SuperSonic Red, no one in Jacksonville had what he wanted so I looked at everyone's stock in a 150 mile radius Daytona Toyota had many so I called and Danny ans Red, no one in Jacksonville had what he wanted so I looked at everyone's stock in a 150 mile radius Daytona Toyota had many so I called and Danny answered the phone and right away he confirmed that Daytona Toyota had just what my husband wanted we drive up to Daytona Toyota to test drive, Neil took very good of care us he was courteous and very professional He knew everything about the Toyota Tacoma SR5 in the process Husband noticed the Tacoma 4x4 so he test drove it loved it so we purchased it!! Everything went so smoothly with signing the paper work and out the door. We highly highly recommend Daytona Toyota over Keith Pearson Toyota. Everyone at Daytona Toyota was super professional..We love our new Toyota Tacoma 4x4 thanks Neil/ Danny we will recommend you guys.. More