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Daytona Toyota - Service Center

Daytona Beach, FL

4.5
6,498 Reviews
Call Service Center (888) 512-4787

6,498 Reviews of Daytona Toyota - Service Center

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September 23, 2023

Serviuce Dept first rate. Invoice explained, wait time was not long. Helped to car vand told where to turn for exit More

by jacknd54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 26, 2023 -

Daytona Toyota responded

Thank you for your kind words regarding our first-rate service department. We aim to provide a seamless experience from start to finish, and it's great to know that your invoice was explained, the wait time was reasonable, and you received assistance with your car.

September 23, 2023

They are competent and polite. I like taking my car there and recommend them to others. More

by CHRISTIE55318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Shank
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Sep 26, 2023 -

Daytona Toyota responded

We appreciate your trust in our competence and the kind recommendation to others. Providing competent and polite service is our priority, and we're delighted to have you as a valued customer.

September 22, 2023

We understand the window tinting process. The windows were left very dirty and full of finger prints. More

by jcharman
Recommend Dealer
No
Employees Worked With
Max Anderson
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 26, 2023 -

Daytona Toyota responded

We're sorry to hear about the disappointing experience you had with our service center. Please contact our Service Manager, Aaron Garcia at 386-255-7475 ext. 1702 to discuss your concerns.

September 22, 2023

In and out nice and fast for the oil change. I was given a run down of work needed. Very efficient and friendly. More

by cassie.stanley87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Levi, Karen Shank
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Sep 26, 2023 -

Daytona Toyota responded

We're pleased to hear that your oil change service was efficient, and our team provided you with a rundown of the work needed while being friendly. Customer satisfaction is important to us, and we appreciate your feedback. If you have any more automotive needs or questions in the future, please don't hesitate to reach out.

September 22, 2023

Over 900 service visits and you want to rip my son off on his Corolla that is new, financed, maintenance plan, Toyota only ones that touched the car. You can forget about any further business unless you rect More

by ahofmann0629
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gibby
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Sep 26, 2023 -

Daytona Toyota responded

We apologize for any concerns regarding your son's Corolla. Customer satisfaction is important to us, and we take your feedback seriously. To discuss this matter please reach out to our Service Manager, Aaron Garcia at 386-255-7475 ext. 1702.

September 21, 2023

Crowded waiting room. Service area loud and a bit chaotic. Staff was friendly and helpful. Rates are expensive for service. Ex. $100 for an oil change on a RAV4. More

by TSG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Shank
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Sep 22, 2023 -

Daytona Toyota responded

Thank you for sharing your feedback about your service experience. We appreciate your positive comments about the staff being friendly and helpful. However, we understand your concerns about the crowded waiting room, the chaotic service area, and the pricing for services. Your feedback is valuable, and it helps us improve the customer experience.

September 20, 2023

Scott Crocker is the reason I come back. He is always professional and takes care of the customer More

by thedirtjeep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 22, 2023 -

Daytona Toyota responded

It's wonderful to hear that Scott Crocker's professionalism and dedication to customer care keep you coming back. We greatly value your loyalty, and we'll continue to provide the best service possible. If you ever have more automotive needs or questions in the future, please don't hesitate to reach out. Thank you for choosing us!

September 19, 2023

Great…. from start to finish very helpful, courteous, and enjoyable experience. Always great cust service. More

by ANDREACULLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Melanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 20, 2023 -

Daytona Toyota responded

We're delighted to hear that you had a great experience with us from start to finish and that you found our team helpful, courteous, and enjoyable to work with. Providing excellent customer service is what we aim for. If you ever have more automotive needs or questions in the future, please don't hesitate to reach out. Thank you for choosing us!

September 18, 2023

Di a good job very professional will always go back and have the service done More

by BYRDW24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 20, 2023 -

Daytona Toyota responded

We appreciate your feedback! Providing professional service is what we aim for, and we're delighted to hear that you had a positive experience. We look forward to serving you for any future service needs. Thank you for choosing us, and we're here whenever you need us!

September 18, 2023

A little disappointed on this service trip. 45min oil change took almost 1.5 hrs. Vehicle was ready much sooner, but tech was busy with paperwork & other customers. More

by markpascoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hector
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Sep 20, 2023 -

Daytona Toyota responded

We're sorry to hear that your visit to our service department for an oil change took longer than anticipated. We understand that your time is valuable and we hope you'll give us another chance to provide great service in the future!

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