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Daytona Toyota - Service Center

Daytona Beach, FL

4.5
6,538 Reviews

6,538 Reviews of Daytona Toyota - Service Center

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April 02, 2022

Every visit to the service dept is a day-long affair. They say “about two hours” then four five hours later you might get your keys back. More

by matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Crocker
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2022 -

Daytona Toyota responded

Hello Matt. We are sorry that your recent visits have taken longer than anticipated and we completely understand your frustration. We are always open to customer feedback, please feel free to reach out to our Service Manager, Aaron Garcia, at 386-255-7573. Thank you.

April 02, 2022

I have always been happy with service department. But there is a big communication issue when trying to call anyone there. Many times no answer, or cut off b4 reaching service. And forget messages More

by Ginny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

Daytona Toyota responded

Thank you for your feedback, we will be sharing your review with our Service Team to raise awareness and improve our communication practices!

April 02, 2022

Fast easy to deal with on time honest good service I will use again always good More

by BAKERD812
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

Daytona Toyota responded

Thanks for the positive feedback on your service visit, we love to hear it! If you need anything else, please don't hesitate to reach out to us!

April 02, 2022

Called and left message to schedule service. Call not returned I called again and finally booked for this past Thursday Otherwise happy with service More

by macduffiecounseling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie Babcock
Apr 04, 2022 -

Daytona Toyota responded

Thank you for taking the time to write us a review. We are happy to hear that you were eventually able to schedule an appointment with our Service Department. We hope that your visit will live up to your expectations, thank you!

April 01, 2022

My service writer Steve Robinson was excellent and a pleasure to deal with I will always consult with him More

by CLAUDIAOTIENO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2022 -

Daytona Toyota responded

We are so pleased to hear you had an excellent experience with our team. We appreciate the amazing rating and we hope to see you again.

April 01, 2022

We’ll organized and service performed timely. Staff was courteous and knowledgeable of their operations. More

by DMMNGJAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly
Apr 04, 2022 -

Daytona Toyota responded

Your wonderful feedback and rating mean a lot to us and we look forward to your next visit! Take care!

April 01, 2022

I always liked Toyota service, but yesterday was especially terrific! I was greeted instantly, they offered to do more than what I asked for for free, they gave me more than usual user-friendly char More

by ellyevans22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

Daytona Toyota responded

Thank you for your kind words! We are thrilled that you had a fantastic service visit!

April 01, 2022

Very efficient with their appointments and repair of your vehicle, which is a shorter waiting time More

by ronvee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Murray
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

Daytona Toyota responded

Thanks for the positive feedback on your service visit, we love to hear it! If you need anything else, please don't hesitate to reach out to us!

April 01, 2022

This dealer is prompt , professional and accommodating to make sure customer is satisfied with service needed More

by HALEOFALOHA
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

Daytona Toyota responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 01, 2022

Daytona Toyota has always done a excellent job its always a pleasure doing business in the future. More

by NJWHITE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ Garry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gib Dannehower
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Bosco
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JP Labrousse, Karen Shank, Jackie Babcock, Heather Olsen, Craig Lee
Apr 04, 2022 -

Daytona Toyota responded

Thank you for the kudos! We are delighted to hear that our team continues to deliver exceptional results for our valued guests!

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