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DeCozen Chrysler Jeep Dodge Ram
Verona, NJ
946 Reviews
At Decozen Chrysler Jeep Dodge we believe that everyone should be treated like a VIP. This philosophy translates to exceptional service, money saving specials, and the latest new and pre-owned inventory selections.
Come down today and experience preferential treatment. Browse our new and used inventories in a friendly and calm atmosphere, and speak with our financial staff to learn about your financing options. Be sure to check out the latest specials for current promotions and incentives; your next new vehicle is right around the corner!
If you have any questions related to inventory, service, parts or financing, feel free to call us at (877) 554-4129 and speak with one of our friendly staff members. Someone is sure to have an answer for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:30 AM - 8:00 PM
Tuesday 9:30 AM - 8:00 PM
Wednesday 9:30 AM - 8:00 PM
Thursday 9:30 AM - 8:00 PM
Friday 9:30 AM - 7:00 PM
Saturday 9:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 946 reviews
June 18, 2019
DeCozen is the best Best selection, best service, best pricing. We always buy and lease from DeCozen, and will continue to do so. Thanks again for a great car at a great Best selection, best service, best pricing. We always buy and lease from DeCozen, and will continue to do so. Thanks again for a great car at a great price. More
by JOEZEFF
Verified Customer
June 17, 2019
Good dealer Dealer is nice and quiet. Do not have to deal with hungry sales people either. Willing to work with customers a bit. I Would recommend. Dealer is nice and quiet. Do not have to deal with hungry sales people either. Willing to work with customers a bit. I Would recommend. More
by JeepCherokee2019!
June 13, 2019
Fair and reasonable Confortable with my sales representative. I don't feel like i am being taken advantage of. This is my 5th car with Joe Manzi. We be coming back very s Confortable with my sales representative. I don't feel like i am being taken advantage of. This is my 5th car with Joe Manzi. We be coming back very soon for a third car. More
by elissa2
Employees Worked With
Joe Manzi
June 11, 2019
Thumbs up Friendly atmosphere ! Process was easy. I didn’t feel pressured . So happy to get my Wrangler ! Driving down to the Jersey Shore is like a little pie Friendly atmosphere ! Process was easy. I didn’t feel pressured . So happy to get my Wrangler ! Driving down to the Jersey Shore is like a little piece of heaven now! Thank you DeCozen More
by blueyedgrl1016
June 09, 2019
If you like easy and fast deals, this is your place I went to DeCozen with little faith that I would be approved for a lease on a Grand Cherokee. Soon after walking in, my doubt went away and i knew i c I went to DeCozen with little faith that I would be approved for a lease on a Grand Cherokee. Soon after walking in, my doubt went away and i knew i came to the right place. I worked with John Bowler who took the time to try to see what deal could work for me. I came back two days later to meet with Carmine and sign the papers. They were able to get me a great deal on a brand new Jeep, all while being friendly, fast, and courteous. The best part was that I didn’t have to wait around for hours and hours. I am so happy with my new car and can’t wait to do business with them again in the future! More
by ChristinaS
June 05, 2019
Amazing service Words can not express how wonderful this dealership is and amazing Tiffany Smith is. I found Tiffany when I was looking for a truck for my son (who en Words can not express how wonderful this dealership is and amazing Tiffany Smith is. I found Tiffany when I was looking for a truck for my son (who ended up going elsewhere because of the truck he wanted). My daughter was looking to return her lease and lease a new one so I reached out to Tiffany again. She is efficient, friendly, courteous and always willing to help. She is truly as asset to the company. I have never had such a pleasant experience at a dealership before. I had gone to Ramsey Jeep a few days earlier and it was horrible. They forced my daughter to test drive the truck (even though she didn't want to) and would not show her the features on the vehicle. They couldn't get the deal done and sent us on our way. Tiffany scheduled an appointment to come into dealership and meet with John Bowler who also is great to work with. The whole experience was so seamless and stress free. I work in the insurance industry and will send everyone over to DeCozen.. Tiffany Smith is my rock star!!! More
by DarleenS
June 03, 2019
First Jeep Overall good experience. No pressure, knowledgeable salesman. Juan located a GC in the color we really wanted with the features we wanted rather quick Overall good experience. No pressure, knowledgeable salesman. Juan located a GC in the color we really wanted with the features we wanted rather quickly. Really enjoying the Grand Cherokee so far. More
by New Jeep Customer
Employees Worked With
Carmine Lofaro, Juan Torres
June 03, 2019
Flat tire I had my new Jeep Foe 3 weeks.My car was parked in a lot at work.Noted the flat tire at lunch time.Called roadside assistance.They were wonderful.But I had my new Jeep Foe 3 weeks.My car was parked in a lot at work.Noted the flat tire at lunch time.Called roadside assistance.They were wonderful.But unfortunately I found out the hard way, my Jeep did not come equipped with a donut or spare tire.Called service center at dealership I leased my Jeep from and I was told that head to get it there before 5pm. I did explain that I am a health care professional and could not leave work until 5 pm. I was told ‘Sorry , I would like to help you but I can’t.My spouse had to cancel a doctors appointment and drive to my place of business to take my care to the dealership for a plug for the tire.We he arrived they took their time repairing the tire and made my husband wait.Very unprofessional behavior.Will not bring my Jeep there to be serviced.Left a voice mail for Steve inquiring as to why I didn’t have a donut or spare time and got no response from him. More
by john1055
Employees Worked With
Tom- service department , Steven Sanabria
June 03, 2019
Best Service This has been the best service that I have ever received at a dealership. I would highly recommend for both sales and service everyone their is very f This has been the best service that I have ever received at a dealership. I would highly recommend for both sales and service everyone their is very friendly and knowledgeable More
by russo42188
Employees Worked With
Daniel Maka
June 01, 2019
Not a very friendly place. I had to ask 3 times for a test drive. Their excuse was they don’t want me to get excited about a vehicle unless I am fully approved to by it. That’s I had to ask 3 times for a test drive. Their excuse was they don’t want me to get excited about a vehicle unless I am fully approved to by it. That’s BS. You test drive several vehicles before you decide which one you want to get financed for. Customer service was spotty at best and they had no clue their customer waiting room had blew a breaker for the soda machine and fish tank for over 4 days. More
by TK's
Employees Worked With
