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DeMontrond Buick GMC

Houston, TX

Overview
Employees
Reviews
4.7
259 Reviews
DeMontrond Buick GMC in Houston, TX Thank you very much for visiting our dealership, your regional Houston, TX GMC and Buick dealer. We have everything that you are looking for. For further questions or inquiries, please contact us! The Woodlands, Spring, and Humble customers if you are searching for a new or used Buick or GMC vehicles, then look no further than our dealership.
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17925 North Fwy

Houston, TX

77090

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Showing 259 reviews

May 09, 2024

The staff were friendly and the service was great. Juan did an excellent job. I would recommend to my friends. More

by S.jenkins250
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cooper Besett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas "TANK" Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Herndon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Liscano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2024 -

DeMontrond Buick GMC responded

Taking the time to leave this review means a lot to us, S.Jenkins250. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs!

Helpful
May 05, 2024

Great dealership. Helpful salesman (Juan) and finance person(Chris). I took a long to calculate all the different finance options and lease payments. The finance perso More

by Pritesh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Kopeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Liscano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

DeMontrond Buick GMC responded

Pritesh, thank you for taking the time to inform us of your positive experience. We are sincerely pleased to know that Juan's efforts have made the difference in your car buying experience. If you ever have additional questions or need service, we are more than happy to lend a hand.

Helpful
May 05, 2024

Veronica, Juan and Marcus where super helpful and took grest care of me!Juan and Marcus worked really good together to make sure I was taken care of. Veronica and Cooper worked out the best deal for me. G More

by Ashley Gonzalez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cooper Besett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Herndon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Liscano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vic
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May 06, 2024 -

DeMontrond Buick GMC responded

Thank you, Ashley, we love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle.

Helpful
May 02, 2024

Juan was awesome! He didn’t rush me and wasn’t pushy. He and his team answered all my questions as well. More

by Carlos Marquez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eliud Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Herndon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Liscano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reymund Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024 -

DeMontrond Buick GMC responded

Thank you, Carlos, we love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle.

Helpful
April 30, 2024

real happy with the service the dealer provided, Jose really helped me out with everything i needed and really happy with my purchase. More

by criss delgado
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Veronica Herndon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2024 -

DeMontrond Buick GMC responded

Criss, thank you for taking the time to inform us of your positive experience. We are sincerely pleased to know that Juan's efforts have made the difference in your car buying experience. If you ever have additional questions or need service, we are more than happy to lend a hand.

Helpful
April 26, 2024

They made the often terrible process of car buying easy and enjoyable. We actually left in a good mood! More

by kps
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gilbert Banda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lionel Woolard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2024 -

DeMontrond Buick GMC responded

Thank you, Kps, we love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle.

Helpful
April 22, 2024

Excelente servicio, muy agradecida con la atención 👍🏻 me voy contenta con mi camioneta del año More

by Lorena
Recommend Dealer
Yes
Employees Worked With
Gilbert Banda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Arriaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2024 -

DeMontrond Buick GMC responded

We truly appreciate you leaving an amazing review, Lorena! Our top priority is ensuring all our customers' needs are met in a timely and respectful manner. We strive for 100% satisfaction during the purchasing process/service experience. Please don’t hesitate to reach out for any of your automotive needs!

Helpful
April 15, 2024

Javier Zapata was very professional and easy to work with. Highly recommend you ask for him. More

by kizer.jimmy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Zapata
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Apr 16, 2024 -

DeMontrond Buick GMC responded

Kizer.Jimmy, thank you for taking the time to inform us of your positive experience. We are sincerely pleased to know that Javier's efforts have made the difference in your car buying experience. If you ever have additional questions or need service, we are more than happy to lend a hand.

Helpful
April 13, 2024

I have purchased a vehicle in 1/10/2024 and shopping experience was good. Not stellar but I couldn't complain about it. direct, to the point, expedite. That was the good part. To this day I have not re More

by Gabriel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cooper Besett
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruno Wendell
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Apr 13, 2024 -

DeMontrond Buick GMC responded

Thank you for your feedback and business, Gabriel! Customer satisfaction is paramount to us as we will be escalating your concerns to upper management for their immediate review. We understand that your time is valuable. At your earliest convenience, please email us your best contact information, to feedback@demontrond.com so that we may further look into this for you. Thank you!

Apr 19, 2024 -

Gabriel responded

Thanks to Mr. Tom Skinners's personal involvement, the 3 months long wait ended up today. Might have been a system glitch more rare than a unicorn, totally unpleasant but in the past now. He followed diligently and I appreciate his help in resolving the case. Gabriel.

Helpful 2
April 13, 2024

We had an Awesome experience with both our salesman and finance manager. Both super Great to work with! More

by Airka02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Kopeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Arriaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 13, 2024 -

DeMontrond Buick GMC responded

Thank you for the fantastic review, Airka02! Our team prioritizes customer satisfaction and works hard to make the experience as transparent and enjoyable as possible. We certainly look forward to serving you again!

Helpful
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