DeNooyer Chevrolet
Colonie , NY
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We had a great experience at the dealership. Amanda and Heath Murphy and Lou Germano made purchasing our new vehicle a pleasure!!! Amanda and Heath Murphy and Lou Germano made purchasing our new vehicle a pleasure!!! More
Would not recommend. 1. Vehicle was falsely advertised with a specific feature it does not have. 2. Disorganization and lack of communication between staff. The loa 1. Vehicle was falsely advertised with a specific feature it does not have. 2. Disorganization and lack of communication between staff. The loan amount given to me was incorrect, each person thought something different. Getting new plates, this was not told to other staff (finance, insurance) I was owed $$ back from them (and I didn’t even put the $500 down day of that I had planned) 3. Vehicle was not properly taken care of prior to sale. No oil change on record (slightly used vehicle) Brakes and rotors are rusty. 4. Again, communication Loan company attempted two weeks of contact for the paperwork due to it not being sent in full. I had to reach out and ask for them to resend. 5. I’ve only communicated using my cell number, yet they don’t reach out to me but instead to my partner (the loan and vehicle are not in their name, they never contacted the dealer) I contacted them the next business day after the sale to let them know my concerns. Said they would contact me—Did not hear back. Reached out again two weeks later after having another dealership confirm the brakes were not okay, was told they would talk to manager and reach back out—never heard from them. More
I think things worked out l got a vehicle that I like for the stated amount for the stated amount More
Denooyer staff was so helpful in my time of need. My Honda was total loss by State Farm and I was without a vehicle. Special thanks to Justin Laboy (my salesman) who put me at ease during this stress My Honda was total loss by State Farm and I was without a vehicle. Special thanks to Justin Laboy (my salesman) who put me at ease during this stressful time. Justin also assisted me with the military appreciation credit of $500.00. More
I have been doing business with Denooyer, Chevrolet for over 38 years. They’re always a pleasure to work with they meet my needs and our kind and courteous. over 38 years. They’re always a pleasure to work with they meet my needs and our kind and courteous. More




