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DeNooyer Chevrolet - Service Center

Colonie , NY

4.4
3,308 Reviews

3,308 Reviews of DeNooyer Chevrolet - Service Center

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November 03, 2020

Jonathan was excellent! He took care of our "emergency" right away and the communication was excellent! We appreciated the care that was given to us! More

by JLMBROWN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathon Cordi
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2020

Best service department I have ever done business with. Prompt, courteous, professional service. Every service done in a timely manner, and done right the first time! More

by gheidenstrom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Finney
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2020

Great service. Very friendly. Brought my car in for service talked to Andy Lobb and drove home in a new car. Very happy with everyone More

by MPRASHAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Lobb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris in service
October 28, 2020

Found damage to vehicle after service. Notified management, they never got back. Will go somewhere else. I only call once. No need to keep hounding them, apparently they dont need my business. More

by RWAGER44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Atwood
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Perniciaro
October 26, 2020

Was not notified when car was ready, found out a week later it was done because the loaner car rep called. Car now has strong stench of smoke and was returned to us completely on empty to the point we al More

by sallyedwards3085
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
DJ St.Claire
October 23, 2020

I always get my Chevrolet Avalanche serviced at DeNooyer. They do a great job. I always work with the same service advisor (John Atwood). John makes sure to always explain any issues with my truck and usuall More

by SCPisky5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Atwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2020 -

DeNooyer Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 23, 2020

as always the people in the service department are friendly, curteous and professional. Service is completed in a timely manner which was especially appreciated since donuts are not able to be provide More

by NANCYLAPORTA18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not shown
Oct 29, 2020 -

DeNooyer Chevrolet responded

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you, and have a fantastic day!

October 22, 2020

They repaired my truck extremely well, refinished the paint and fixed the scratch. You can’t tell that any damage was ever done to it. More

by JoeM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Atwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2020 -

DeNooyer Chevrolet responded

Hi there! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 21, 2020

Great Service, kept me updated, quote was spot on. Used the Lyft ride to and from since the repair took more than one day. Liked the use of the text updated information. More

by ktrautman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathon Cordi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2020 -

DeNooyer Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Denooyer Chevrolet, Inc. and we hope to see you again soon! If you have any further questions, please give us a call. We're always happy to help!

October 18, 2020

Dwane delivered exceptional customer service. The service department was not keeping up with the maintenance on my car as I expected they would and he was very apologetic. More

by Mlamere820
Recommend Dealer
Yes
Employees Worked With
Andy Lobb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwane Lockrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2020 -

DeNooyer Chevrolet responded

Hi there, your satisfaction is our top priority. Please don't hesitate to reach out to us if there's anything more we can do!

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