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DeNooyer Chevrolet - Service Center

Colonie , NY

4.4
3,279 Reviews

3,279 Reviews of DeNooyer Chevrolet - Service Center

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January 29, 2020

Every experience I have here feels more like family than customer. Jon Atwood continues to go above and beyond for my service needs. He's honest, timely, and always looking out for my best interests. More

by jamesrockmusic518
Recommend Dealer
Yes
Employees Worked With
Lou Germano
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Atwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwane Lockrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Magnano
January 28, 2020

Quick in and out service My service advisor was great about getting my truck in, inspected and out the door. I have all my oil changes done at Denooyer and recently bought new More

by Rich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase
January 27, 2020

Denooyer should have a policy on employees having their feet up on chairs while being on their cellphones while customers are waiting to check out. About 5 minutes before anyone looked up from their phone More

by mattogren
Recommend Dealer
No
Employees Worked With
January 27, 2020

Dwayne was very helpful and patient with me. He explained in detail everything that needed to be done to my car. The staff was nice as well. More

by TBEAUZILE
Recommend Dealer
Yes
Employees Worked With
Dwane Lockrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2020

WORST EXPERIENCE EVER!!!!! No accountability whatsoever! Brought my vehicle in four times to have a simple antenna replacement, because either they ordered the weing item or was missing an item. No return p More

by JJW444
Recommend Dealer
No
Employees Worked With
John Atwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2020

My truck came out worse than it went in plain and simple!!!! Every single thing about this place is horrible!! Didn't inform me of the broken emergency brake cable that they did. Even though I cou More

by SAVAGEPARTSANDMORE
Recommend Dealer
No
Employees Worked With
Jonathon Cordi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I think you should have a section for the tech that worked on your vehicle!! service advisors don't touch your vehicle they're not responsible for breaking your ****!
January 25, 2020

Good experience Kept me informed throughout the appointment. Remote starter parts were ordered but was delayed due to lack of wiring harnesses. Parts secured and dela More

by THODGINS63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
January 25, 2020

Although the service team fixed my car fast this time, I was not very happy that denooyer took over 6 weeks to get parts in-- three weeks later another thing went wrong and it was too late to cover it under More

by JUJUBEAN2570
Recommend Dealer
No
Employees Worked With
DJ St.Claire
January 25, 2020

Transmission The service people @ DeNooyer are very friendly and knowledgable and honest. After having my 2016 Colorado towed in for large transmission leak the se More

by Joe I
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwane Lockrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackalyn helped with set up/schedule/drop off!
January 24, 2020

Great customer service, I had an appt for 08:30 and was in and out within the hour as promised when I arrived for the appt. waiting room is very open and enough comfortable chairs to sit and wait. More

by robstark1023
Recommend Dealer
Yes
Employees Worked With
DJ St.Claire
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