DeNooyer Chevrolet - Service Center

Great and Quick Service My car was serviced quickly and efficiently. They even drive me to work and I didn’t have to wait. Coffee and snacks if you wanted as well. My car was serviced quickly and efficiently. They even drive me to work and I didn’t have to wait. Coffee and snacks if you wanted as well. More

Awesome Service Department As always, everyone was professional and courteous. My car was done on time. And done right the first time. Had my front end aligned and Dan Hart is a As always, everyone was professional and courteous. My car was done on time. And done right the first time. Had my front end aligned and Dan Hart is an awesome tech. More

Untrained Service advisors Service advisor fails to understand concern or intentionally mischaracterizes issues because of his lack of training and understanding, and poor custo Service advisor fails to understand concern or intentionally mischaracterizes issues because of his lack of training and understanding, and poor customer service skills. Service manager fails to return phone calls or otherwise show any concern for customers. More

Quick The scheduled service was done within a reasonable timeframe. They filled the windshield washer fluid and rotated the tires along with an oil change i The scheduled service was done within a reasonable timeframe. They filled the windshield washer fluid and rotated the tires along with an oil change in roughly 30 minutes. More

Service The Denooyer service is the most professional al service center I have dealing with in a very long time. My service write Matt Ross is a step over all The Denooyer service is the most professional al service center I have dealing with in a very long time. My service write Matt Ross is a step over all others. He is professional, caring and very customer orientated. I wish all service writers were more like him. He shows the customers the utmost respect and understanding. He is definitely an asset to the Denooyer Group. More

Service always the best Great service always in the 16 years I have been coming here. Your service is better than any other dealership. Very pleased with it always Great service always in the 16 years I have been coming here. Your service is better than any other dealership. Very pleased with it always More

Long wait I was told it would be an hour or less. No one came and told me anything. After over 2 hours of waiting I went to the service counter to see what was I was told it would be an hour or less. No one came and told me anything. After over 2 hours of waiting I went to the service counter to see what was going on, my truck happened to be done. No said they were sorry or said more than two words to me. I paid and was told my truck was somewhere in the parking lot, no directions or any help where. More

Flat Tire Apiece of metal ruined the tire on my Chevy truck, brought the wheel/tire in and Matt in service had a new tire mounted on the rim in almost no time a Apiece of metal ruined the tire on my Chevy truck, brought the wheel/tire in and Matt in service had a new tire mounted on the rim in almost no time and I was back completing my day. Great job. More

Service Good job friendly kept me informed with the progress of my service Would definitely recommend to a friend and will be back next time service is due Good job friendly kept me informed with the progress of my service Would definitely recommend to a friend and will be back next time service is due More

Mis quoted my trucks issue I brought my truck to you and told your service department that it sounded like a wheelbearing was bad. Your tech apparently took it for a ride to dia I brought my truck to you and told your service department that it sounded like a wheelbearing was bad. Your tech apparently took it for a ride to diagnose the noise. Your service department then reached out to explain that both front bearings had to be changed at a price of $1260 before tax. I then had my truck checked out at innovative auto in menands where they changed the passenger side bearing at the cost of $410 and further reassured me there was nothing wrong with the driver side. So you charged me $140 for me to tell your service department I had a bad wheelbearing. I think for $140 you should acually do the work of diagnosing the problem instead of just saying they both need to be replaced because the tech didn’t know what side the noise was coming from. I have purchased 3 new trucks from you since 2005. So I hope you enjoy the $140 you bagged me for. It will be the last. More