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DeNooyer Chevrolet - Service Center

Colonie , NY

4.4
3,276 Reviews

3,276 Reviews of DeNooyer Chevrolet - Service Center

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September 19, 2022

The only part of my last service was the positive dealings with my service advisor, Chris Aloisi, The paint work on my replacement side mirror was not able to be preformed because of not enough help More

by JWANDVW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Atwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2022 -

DeNooyer Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. I will be following up with our Body Shop to ensure that a similar situation to yours does not happen again. Please feel free to reach out if you need anything in the future!

September 18, 2022

Great people,great salespeople,great service and great service crew,i could not ask for better all around people and place to deal with,always there ready and willing to help no matter what the problem ma More

by LYNNPATPURDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathon Cordi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2022 -

DeNooyer Chevrolet responded

Hi, we're so glad that we were able to go above and beyond your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

September 18, 2022

Everyone was very helpful and efficient as always. Found a discount for me. The car was ready when promised. More

by BARB.A1KQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Sep 21, 2022 -

DeNooyer Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

September 18, 2022

Always willing to listen and try to manage all questions and concerns while providing services that need to be done and advising on what may be able to wait with safety always first. I so value the advice More

by 0311riley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ St.Claire
Sep 21, 2022 -

DeNooyer Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Denooyer Chevrolet and we hope to see you again soon!

September 17, 2022

it took far too long to check in i waited 20min to get waited on I understand being short staffed, but you should at least acknowledge people. Bob was the one who did and took care of me. More

by naltieri01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob
September 17, 2022

Service guy told us to call when we were at less than 1/2 tank. Called and texted never called back. Had to make the appointment next available. Sensor was replaced and so far so good. Don't tell the custome More

by Emv969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Atwood
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2022 -

DeNooyer Chevrolet responded

Hi, we apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.

September 17, 2022

Jonathon is always very helpful, quick to honor the appointments I make for service, and willing to answer any questions I have. Thank you for taking care of my Chevrolet! More

by Woody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathon Cordi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2022 -

DeNooyer Chevrolet responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 16, 2022

It is very easy to bring my car in to be serviced. It usually doesn't take too long as I do wait at the dealership for it More

by Tamipops
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwane Lockrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2022

Dwane is top notch always a great experience. I cant wait to come back for my next Service apt! More

by SilveradoGUY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwane Lockrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2022

Grateful for being able to replace the batteries in my bolt EV that I had the recalled batteries… I am dependent on my car and was cold weather coming I feared not being able to visit my son in Connecticu More

by REVJIM0
Recommend Dealer
Yes
Employees Worked With
Chris at Service desk
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