
DePaula Chevrolet
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
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I don’t remember the gentlemen’s name but he was older and said he was new. He was extremely attentive and very nice. He made me feel like I was valued as a customer. and said he was new. He was extremely attentive and very nice. He made me feel like I was valued as a customer. More
Amazing service, they made sure everything was perfect. Truly made the car buying experience easy and pleasant. Felt like dealing with family upfront and personal. Looking forward to coming back Truly made the car buying experience easy and pleasant. Felt like dealing with family upfront and personal. Looking forward to coming back More
Middle level management (Tyler Watson) was unprofessional. He simply wouldn’t accept “no” for an answer and repeatedly degraded me when he kept repeating “soooo $150 is t worth it to you” and unprofessional. He simply wouldn’t accept “no” for an answer and repeatedly degraded me when he kept repeating “soooo $150 is t worth it to you” and saying it’s a recession I’m surprised you are at this price. When explaining to Mr. Watson that I have a tight budget, his reply was “everyone is on a tight budget.” The sales consultant (Bill Magee) was very professional and the only reason the deal was completed was because of him. I have been leasing through DePaula for 5-6 years now. Great place other than the lack of professionalism at the mid level. More
Great team effort during my visit. I was happy to get my car back in one day. I was happy to get my car back in one day. More
Best service department hands down! Chuck I’m service really takes care of his customers and I got a great deal on my tires! My van rides like brand new again! Chuck I’m service really takes care of his customers and I got a great deal on my tires! My van rides like brand new again! More
Calls were not returned. I was not notified when my truck arrived by the tow truck. Was not notified of the problem or cost to fix it. I was without my truck for 6 days. I was not notified when my truck arrived by the tow truck. Was not notified of the problem or cost to fix it. I was without my truck for 6 days. More
Joe in the service bay was very accommodating and attentive . Thanks so much! Christian was great also showing us the truck and working with our trade. I wish we could have made it work on our attentive . Thanks so much! Christian was great also showing us the truck and working with our trade. I wish we could have made it work on our end. We will definitely return when our circumstances change. Christian also has us on his list if something should come in. Thanks to all! More