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DePaula Chevrolet

Albany, NY

4.6
4,559 Reviews
We are Located on the Avenue at Central and Everett (on both corners!) Come see our INTERNET SALES TEAM!! Your needs come first here! Feel free to call our INTERNET SALES TEAM Toll FREE or email us at sales@depaula.com for more information or additional photos of any vehicle you are interested in! Thanks for shopping with the DePaula Family! We look forward to hearing from you. We can get you financed and on the road today! No Credit? No Problem! YOU CAN GET FINANCED HERE! Just go to the Finance section of our site & fill out a credit application. We will not lose a deal to price or payment!!! Be sure not to lose your chance to save with us!! Welcome all Allstar, Action & Salisbury Chevrolet customers. We invite you to join the DePaula Family. Become a Preferred Customer and get great deals on sales, service and parts. Welcome to the DePaula Chevrolet Family & we hope to see you soon!
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785 Central Ave

Albany, NY

12206

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Showing 4,559 reviews

April 22, 2022

I don’t remember the gentlemen’s name but he was older and said he was new. He was extremely attentive and very nice. He made me feel like I was valued as a customer. More

by ZOEBEVEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CJ Landy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Scott
April 22, 2022

Amazing service, they made sure everything was perfect. Truly made the car buying experience easy and pleasant. Felt like dealing with family upfront and personal. Looking forward to coming back More

by savinocrispi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2022 -

savinocrispi responded

Looking forward to working together again in the future. Thank you for everything !

April 22, 2022

Middle level management (Tyler Watson) was unprofessional. He simply wouldn’t accept “no” for an answer and repeatedly degraded me when he kept repeating “soooo $150 is t worth it to you” and More

by AFGHANVET33
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Randy Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Magee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Watson
April 22, 2022

Great team effort during my visit. I was happy to get my car back in one day. More

by ANDREW.D.GREGORY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2022

Best service department hands down! Chuck I’m service really takes care of his customers and I got a great deal on my tires! My van rides like brand new again! More

by CRICHARDSON111276
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Richardson
April 21, 2022

Calls were not returned. I was not notified when my truck arrived by the tow truck. Was not notified of the problem or cost to fix it. I was without my truck for 6 days. More

by Pittgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chuck Richardson
Apr 21, 2022 -

Pittgirl responded

I will never bring my truck for servicing to DePaula ever again. I will never purchase a vehicle from DePaula ever. I am also telling all my family and friends to do the same.

April 21, 2022

Joe in the service bay was very accommodating and attentive . Thanks so much! Christian was great also showing us the truck and working with our trade. I wish we could have made it work on our More

by Raybobsky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe, service, Christian Szakats
April 20, 2022

Top of the line dealership. Excellent and timely service.Customer service person was very cordial. More

by larrycollins95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
CJ Landy
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2022

The oil change went very well, but it took longer than I expected it too. More

by MMETZOLD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Medico
April 20, 2022

I went there to get the diagnosis, but I was disappointed to not get the iservice video. Handler was courteous and friendly. More

by Rohit.kanchan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob
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