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DePaula Chevrolet
Albany, NY
4,558 Reviews
We are Located on the Avenue at Central and Everett (on both corners!) Come see our INTERNET SALES TEAM!! Your needs come first here! Feel free to call our INTERNET SALES TEAM Toll FREE or email us at sales@depaula.com for more information or additional photos of any vehicle you are interested in! Thanks for shopping with the DePaula Family! We look forward to hearing from you.
We can get you financed and on the road today! No Credit? No Problem! YOU CAN GET FINANCED HERE! Just go to the Finance section of our site & fill out a credit application. We will not lose a deal to price or payment!!! Be sure not to lose your chance to save with us!!
Welcome all Allstar, Action & Salisbury Chevrolet customers. We invite you to join the DePaula Family. Become a Preferred Customer and get great deals on sales, service and parts. Welcome to the DePaula Chevrolet Family & we hope to see you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
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Showing 4,558 reviews
April 20, 2022
Everyone is very friendly and professional. The service was done in a timely fashion and the waiting area is clean and comfortable. The service was done in a timely fashion and the waiting area is clean and comfortable. More
by JDK8537
Verified CustomerEmployees Worked With
April 20, 2022
Very pleased with the service, Service advisor, Jim Beaman was very nice and very helpful. Also coupons is one of the reason for me to return as well. Beaman was very nice and very helpful. Also coupons is one of the reason for me to return as well. More
by PHARICHAD
Employees Worked With
Jim Beaman
April 20, 2022
Customer service was excellent with attention to customer request and needs. With polite, professional and courteous mannerism from the initial phone call to the handing off of keys. request and needs. With polite, professional and courteous mannerism from the initial phone call to the handing off of keys. More
by Pamelajean9
April 20, 2022
Very dissatisfied with my experience every time I have to deal with getting my vehicle serviced. I was sold a vehicle with a bum transmission, with a warranty that will not be xxxxing rectified! deal with getting my vehicle serviced. I was sold a vehicle with a bum transmission, with a warranty that will not be xxxxing rectified! More
by OMNIWITHDANIELLE
April 19, 2022
Eric was excellent to work with would definitely buy a car from him again had a small problem and they had me bring it in and fixed immediately. car from him again had a small problem and they had me bring it in and fixed immediately. More
by HRADLEY
April 19, 2022
They took care of my issues. Sometimes I feel like I have to call to ensure that the vehicle will be completed by the end of the day. Several times simple things like tires and o Sometimes I feel like I have to call to ensure that the vehicle will be completed by the end of the day. Several times simple things like tires and oil changes, and even a recall took days. I would drop off, and end of day not be ready, then try again another time, only to have a rinse and repeat. Once they couldn't find my car on the lot. It has gotten somewhat better. More
by M.LOCKHART
Employees Worked With
James was FANTASTIC this visit. So informative without pressuring
April 19, 2022
I was not greeted with acknowledgement, customer service was primarily directives in which u had to figure everything out. I had a scheduled appointment and I was treated as though no one knew while I was was primarily directives in which u had to figure everything out. I had a scheduled appointment and I was treated as though no one knew while I was there eventually there was a gentleman who was very tentative to me very tentative to my concerns and I don’t know his name but he was great and he made me feel like a valued customer but this was after I had interacted with two other employees one when I pulled my truck in and two when I walked in the service center I don’t know who provided service for me no excuse me I take that back I did get a video of the mechanic working on my car prior to that I have no clue More
by SANDRA_WORTHEN
