
DePaula Chevrolet
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
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Everything was great except the 8. 00 dollars labor charge to replace windshield wipers could of done it myself in two minutes tops 00 dollars labor charge to replace windshield wipers could of done it myself in two minutes tops More
I came in for a oil change and vehicle check up. They were quick and efficient. Got the truck done and out the door in the time that I was told. Big change from the run around I usually get They were quick and efficient. Got the truck done and out the door in the time that I was told. Big change from the run around I usually get More
I think Chuck Richardson in Service provides excellent customer service. When I am ready to purchase a vehicle, I will absolutely choose DePaula. customer service. When I am ready to purchase a vehicle, I will absolutely choose DePaula. More
Friendly customer service especially from the check in receptionist Danielle and the cashier Lisa. Very helpful and go the extra mile receptionist Danielle and the cashier Lisa. Very helpful and go the extra mile More
Arrogant sales rep. Not very customer oriented. Treated like I was in the lower class of his "usual" buyers When vehicle was picked up they left a 6" of snow and ice in Not very customer oriented. Treated like I was in the lower class of his "usual" buyers When vehicle was picked up they left a 6" of snow and ice in the bed. Certified pre owned and they couldn't even reset the tire sensors to their correct location or fix the alignment before you put it out for sale. Told the rep I was going through security. Said he could do it right from there then proceed to run my credit through multiple sources and put it in for about $2000 more than I was paying for the vehicle. Not a good experience at all for me. More
Very accommodating and professional. They do great work and let you know when your vehicle is done. A pleasant welcome and a Thank you is nice to see and hear! Danielle was great! A grea They do great work and let you know when your vehicle is done. A pleasant welcome and a Thank you is nice to see and hear! Danielle was great! A great place to bring your vehicle. More
Depaula service in my opinion is very good. I’ve been servicing my cars there for many years and I’m very satisfied. From the staff that makes the appointments all the way to the service wri I’ve been servicing my cars there for many years and I’m very satisfied. From the staff that makes the appointments all the way to the service writers and management staff I have found them all to be friendly, knowledgeable and service oriented. This is my go to dealership when I need service. More
Great communication! They kept me in the loop on everything that was going on and did a great job servicing and repair my truck. They kept me in the loop on everything that was going on and did a great job servicing and repair my truck. More
Went for first oil change and tire rotation. It took more than hour and fifteen minutes with an appointment. Express service tech at the counter said I was creepy. It took more than hour and fifteen minutes with an appointment. Express service tech at the counter said I was creepy. More