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DePaula Chevrolet

Albany, NY

4.8
4,723 Reviews
DePaula Chevrolet – Your Trusted Chevrolet Destination in Albany, NY Experience the DePaula Difference at Albany’s premier Chevrolet dealership. As a family-owned and operated business proudly serving the Capital Region since 1980, we’ve built our reputation on excellence, integrity, and treating every customer like family. Whether you’re buying a new Chevrolet, a quality pre-owned vehicle through CarBravo, or need top-tier service, parts, detailing, or collision repair, our award-winning team delivers an unmatched experience. New & Used Vehicle Sales (Including CarBravo) Shop our huge selection of new Chevrolet cars, trucks, and SUVs with transparent, no-hassle pricing and competitive deals. Our friendly Internet Sales Team offers a personalized experience—online, by phone, or in person. For pre-owned vehicles, explore our CarBravo certified selection, backed by rigorous multi-point inspections, warranties, and roadside assistance. We make buying stress-free with: Aggressive trade-in values Flexible financing and lease options DePaula New Vehicle Advantage and Pre-Owned Promise Join our Preferred Customer Program for instant benefits like $250 toward any new or used purchase. Your satisfaction is guaranteed—we build relationships that last a lifetime. Expert Service & Maintenance Trust your Chevrolet to our factory-trained, GM-certified technicians in our modern facility. From routine maintenance and oil changes to advanced diagnostics and repairs, we deliver fast, reliable service you can count on. Convenient amenities include: Weekend and quick-service hours Shuttle service & loaner vehicles Free vehicle washes with service Comfortable waiting areas with Wi-Fi, workstations, and a children’s play area Genuine GM Parts & Accessories We maintain a large inventory of OEM Chevrolet parts and accessories for perfect fit and performance. Our knowledgeable Parts Team provides quick turnaround, expert recommendations, and Preferred Customer discounts (including 5% off non-warranty maintenance and parts purchases). Professional Detailing Bring your vehicle back to showroom condition with our expert detailing services. We offer interior deep cleaning, exterior polishing, paint protection, ceramic coatings, and more—using premium products for lasting results. Perfect after service or before resale. Premier Auto Body & Collision Center Albany’s trusted GM collision experts. Our I-CAR certified technicians and experienced management team handle everything from minor dents and scratches to major repairs on all makes and models. You’ll enjoy: Paint Match Guarantee with lifetime warranty State-of-the-art downdraft paint booths Free estimates & loaner vehicles Fast, factory-standard repairs Why Choose DePaula Chevrolet? 12X GM Dealer of the Year Awards 15 General Motors Mark of Excellence Awards 15 General Motors Standards of Excellence Awards 7 GM Standards of Excellence Leadership Awards 6 Chevrolet Genuine Leader Awards Transparent pricing, honest advice, and a true family atmosphere One-stop convenience for sales, service, parts, detailing, and body work 4.8+ star reputation on DealerRater with thousands of glowing reviews We look forward to earning your business for life!
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785 Central Ave

Albany, NY

12206

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Showing 4,723 reviews

July 30, 2021

So far so good. Anything I had a problem with has been resolved and as of now I’m happy with my purchase for this dealership More

by MIKEMAC23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2021

I’ve always rated Depaula Chevrolet very high in my book. The staff is always attentive and friendly. More importantly to me is that service and tech staff is very professional and takes good care of my vehi More

by RODWING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Herrick, Jason Keville
July 29, 2021

This was the best experience at a dealership I have had in a very long time. Everyone was very helpful and knowledgeable about their job. More

by katrina.king86
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aram Davtyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacqueline Donlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Okyem, Gary Grimley, Daniel Pakatar, David Plante
July 29, 2021

Have been going to this dealership for years and always go back because they are great. Great service and customer friendly. Andre was a great sales person! More

by MD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Pope
July 29, 2021

Poor customer service. Poor organization (was charged $2k for someone else’s deposit on a new vehicle.) Would not recommend & will not return for future business. More

by DavidCharron
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
George DeJesus
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin McDevitt (5 stars) knowledgeable hard working. , Alex Haynes
July 29, 2021

I had a great experience with DePaula service and will be taking my vehicle there from now on. Professional, efficient, and friendly. Thank you so much! More

by ANNRAITI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haynes
July 29, 2021

The service department is through, knowledgeable and patient. The wait was long, but the waiting area is clean and comfortable. Best of all, the issue was resolved same-say. More

by caitmom_2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon DePaula, Alex Haynes
July 29, 2021

The managers were kind and respectful. They explained the services to be done. The service was done in the timely manner. The check out was pleasant and easy. They are very professional and welcoming. More

by chesnnan
Recommend Dealer
Yes
Employees Worked With
Dennis Walters
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Scott
July 29, 2021

Excellent experience, the sales team member, dan Pakatar was excellent as well as finance manager Aram. Great experience and we plan on coming back. Thank you More

by edon954
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aram Davtyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Pakatar
July 28, 2021

My experience at DePaula has always been seamless, fast and easy. I received everything I wanted and the customer service met my expectations. Highly recommend More

by Maria.arias.122
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario Arango
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