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DePaula Chevrolet

Albany, NY

Overview
Employees
Reviews
Vehicles
4.4
4,486 Reviews
We are Located on the Avenue at Central and Everett (on both corners!) Come see our INTERNET SALES TEAM!! Your needs come first here! Feel free to call our INTERNET SALES TEAM Toll FREE or email us at sales@depaula.com for more information or additional photos of any vehicle you are interested in! Thanks for shopping with the DePaula Family! We look forward to hearing from you. We can get you financed and on the road today! No Credit? No Problem! YOU CAN GET FINANCED HERE! Just go to the Finance section of our site & fill out a credit application. We will not lose a deal to price or payment!!! Be sure not to lose your chance to save with us!! Welcome all Allstar, Action & Salisbury Chevrolet customers. We invite you to join the DePaula Family. Become a Preferred Customer and get great deals on sales, service and parts. Welcome to the DePaula Chevrolet Family & we hope to see you soon!
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785 Central Ave

Albany, NY

12206

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Showing 4,486 reviews

May 10, 2023

Very professional and accommodating. Felt very comfortable making the deal with with Mark. He is very knowledgeable. More

by RDAIGLE1
Recommend Dealer
Yes
Employees Worked With
Mark Murphy
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May 12, 2023 -

DePaula Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

Helpful
May 09, 2023

Dan was very informative and helpful, he is a great asset to your team. We felt confident in our purchase and we love our new truck. He went above and beyond to make sure the process went smooth. More

by chapkoc383@strose.edu
Recommend Dealer
Yes
Employees Worked With
5
Report | Print
May 11, 2023 -

DePaula Chevrolet responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

Helpful
May 08, 2023

hard to find heavy duty trucks these days. Randy put us together with Santiago his truck specialist. He went above and beyond to work with us and our hectic schedule. very professional and kno More

by ernoenterprises@yahoo.com
Recommend Dealer
Yes
Employees Worked With
santiago, Santiago Herman
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May 11, 2023 -

DePaula Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

Helpful
May 07, 2023

Chuck was awesome. Explained everything and Michael was a great shuttle driver. Chuck couldn't have done a better job. More

by KCRYAN6758@YAHOO.COM
Recommend Dealer
Yes
Employees Worked With
Chuck
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May 11, 2023 -

DePaula Chevrolet responded

Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care. Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

Helpful
May 06, 2023

Disappointed in the lack of communication. I never received an inspection video nor did I receive a call that my vehicle was ready. Wasn't told that the issue with my seat needed a different s More

by SMH042178@GMAIL.COM
Recommend Dealer
No
Employees Worked With
2
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May 08, 2023 -

DePaula Chevrolet responded

We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so I can discuss your experience and learn more. Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

Helpful 4
May 06, 2023

Courteous. Knowledgeable. Fair and efficient. Also, convenient. The shuttle service is awesome! Have a great day! More

by Ctl1523
Recommend Dealer
Yes
Employees Worked With
Dennis and Robyn
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May 09, 2023 -

DePaula Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

Helpful
May 05, 2023

Professional and friendly Please continue You got to be kidding Is this a joke you're playing More

by ACHURCHILL25@HOTMAIL.COM
Recommend Dealer
Yes
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May 08, 2023 -

DePaula Chevrolet responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

Helpful
May 05, 2023

Great. Also, Mike who gave me a ride home was excellent. DePaula service is very good. More

by Albanyjints
Recommend Dealer
Yes
Employees Worked With
Richie & Robin
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May 08, 2023 -

DePaula Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

Helpful
May 05, 2023

Can't say enough good things about the service department and on the phone! Chuck Richardson explained the issue that I was having and was very upfront through the entire process. Lukas and Ashley were very More

by mjpiotrowski@aol.com
Recommend Dealer
Yes
Employees Worked With
Chuck Richardson
Report | Print
May 08, 2023 -

DePaula Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

Helpful
May 04, 2023

5 Friendly efficient service. Robyn was excellent Whole service team appears to be excellent and efficient. More

by FREDDIERH
Recommend Dealer
Yes
Employees Worked With
5
Report | Print
May 05, 2023 -

DePaula Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

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