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DePaula Chevrolet

Albany, NY

4.6
4,560 Reviews
We are Located on the Avenue at Central and Everett (on both corners!) Come see our INTERNET SALES TEAM!! Your needs come first here! Feel free to call our INTERNET SALES TEAM Toll FREE or email us at sales@depaula.com for more information or additional photos of any vehicle you are interested in! Thanks for shopping with the DePaula Family! We look forward to hearing from you. We can get you financed and on the road today! No Credit? No Problem! YOU CAN GET FINANCED HERE! Just go to the Finance section of our site & fill out a credit application. We will not lose a deal to price or payment!!! Be sure not to lose your chance to save with us!! Welcome all Allstar, Action & Salisbury Chevrolet customers. We invite you to join the DePaula Family. Become a Preferred Customer and get great deals on sales, service and parts. Welcome to the DePaula Chevrolet Family & we hope to see you soon!
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785 Central Ave

Albany, NY

12206

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Showing 4,560 reviews

March 19, 2021

Overall I had a good experience and Naz was helpful in trying to make a deal that worked for me. Jackie was an absolute delight when assisting with the onstar set up process and reminding me of all the ca More

by cailincounihan
Recommend Dealer
Yes
Employees Worked With
Jacqueline Donlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nazir Majid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andre was a sales trainee with Nazir and he was very personable and contributed to our experience as well!
Mar 24, 2021 -

DePaula Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

March 18, 2021

Dave from the Orange Team did a thorough job as always. Ran into Dennis W. during the visit and he was as congenial and Helpful as always? I don't know the name of the gal that took our payment but sh More

by Ray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Plante
Mar 23, 2021 -

DePaula Chevrolet responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

March 18, 2021

Best salesperson ever. Friendly, good customer, felt very welcome, great experience, associate working with him (kailey) was also a great salesperson to work with. Would recommend More

by Mikethor1967
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kwame Jarvis
Mar 23, 2021 -

DePaula Chevrolet responded

Mike, thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

March 18, 2021

Quick response to an emergent issue. Arranged a loaner during diagnosis and repair. Helped me with warranty application. Kept me appraised at each step of the process. More

by JPERICKSON01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Haynes
Mar 23, 2021 -

DePaula Chevrolet responded

We appreciate your kind words. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

March 18, 2021

In and out a lot faster than I thought I would be. I believe Amanda was the person helping me. More places need friendly faces and great attitudes like hers. More

by Mr. Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda
Mar 23, 2021 -

DePaula Chevrolet responded

Mr. Smith, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

March 18, 2021

The orange teamDiagnosed my trucks problem heater core restriction spot on promised me a given day and it was ready hats off awesome job Orange team. More

by NORICONJA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Plante
Mar 23, 2021 -

DePaula Chevrolet responded

We appreciate your kind words. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

March 18, 2021

Alex found the cause of noise under the dash was a missing battery strap. He also informed me about mfg airbag recall. He ordered the parts for the recall More

by NYTUBERADIO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Haynes
Mar 23, 2021 -

DePaula Chevrolet responded

Thank you for leaving us this great review! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

March 18, 2021

All staff were professional and were not pushy. I decided what I wanted instead of a pushy salesperson pressuring me into a truck I did want. More

by Tpm6685
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aram Davtyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacqueline Donlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate proctor.
Mar 23, 2021 -

DePaula Chevrolet responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Depaula Chevrolet Inc. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

March 17, 2021

Rick was amazing to work with. He was extremely professional and helped me throughout the process of my claim even though gm refused to pay for my truck. He explained everything to me and regularly More

by DUNCAN2587
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Medico
Mar 22, 2021 -

DePaula Chevrolet responded

Rick is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

March 17, 2021

Great team work, everyone works together like a well oiled machine. Fo into service they meet and greet you right away. And the same for the service advisors More

by mhnujjd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian from Sales , John Okyem, Cordel Robertson, Rick Medico
Mar 22, 2021 -

DePaula Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

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