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DePaula Chevrolet

Albany, NY

4.6
4,560 Reviews
We are Located on the Avenue at Central and Everett (on both corners!) Come see our INTERNET SALES TEAM!! Your needs come first here! Feel free to call our INTERNET SALES TEAM Toll FREE or email us at sales@depaula.com for more information or additional photos of any vehicle you are interested in! Thanks for shopping with the DePaula Family! We look forward to hearing from you. We can get you financed and on the road today! No Credit? No Problem! YOU CAN GET FINANCED HERE! Just go to the Finance section of our site & fill out a credit application. We will not lose a deal to price or payment!!! Be sure not to lose your chance to save with us!! Welcome all Allstar, Action & Salisbury Chevrolet customers. We invite you to join the DePaula Family. Become a Preferred Customer and get great deals on sales, service and parts. Welcome to the DePaula Chevrolet Family & we hope to see you soon!
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785 Central Ave

Albany, NY

12206

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Showing 4,560 reviews

March 14, 2021

Fantastic buying experience, staff was super friendly and worked hard to get me a car I wanted in my price range. I Highly recommend DePaula. More

by WOLFPACK227
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nazir Majid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Watson, Lauryn Kucskar
Mar 17, 2021 -

DePaula Chevrolet responded

We cannot thank you enough for your wonderful review of Depaula Chevrolet Inc and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

March 14, 2021

Best dealership I’ve ever worked with, willing to bend over backwards to accommodate the customer, we have bought our last 2 vehicles there and plan on buying more More

by connorb42192
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aram Davtyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacqueline Donlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Santiago Herman, Gary Bristol, David Plante
Mar 17, 2021 -

DePaula Chevrolet responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

March 14, 2021

Service was speedy and excellent! I was able to get my appointment scheduled easily and really appreciated the text updates in the days leading up to the appointment and when the service was complete! More

by zmmccamy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

DePaula Chevrolet responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Depaula Chevrolet Inc, we value our customers and we look forward to seeing you on your next visit. Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

March 13, 2021

You guys always get me in really good and I'm pleased with the service thank you and the guys in the repair shop do a good job too More

by DMATTHEWS080460Matthews
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Plante, David Plante
Mar 17, 2021 -

DePaula Chevrolet responded

Hi, thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

March 13, 2021

Chuck was great. I had a painless experience and would 100 work with him and the entire service department again. Chuck is obviously a credit to the company. More

by DVDFERA1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Richardson
Mar 17, 2021 -

DePaula Chevrolet responded

Thank you for taking the time to write this review. We are pleased to hear that Chuck was able to provide an efficient and overall positive experience. Please come see us for any future needs. We hope to be of service to you again in the future. Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

March 13, 2021

I feel like a family member. They treat you so good and explain everything in detail I love the videos they send while fixing the car More

by PUNCHY1960
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Terrell
Mar 17, 2021 -

DePaula Chevrolet responded

Thank you so much for taking the time to share your kind words about your experience at Depaula Chevrolet Inc! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

March 13, 2021

The customer service was great. The friendliness and knowledge of the staff especially Dan Pakatar and Gary Grimley. They were able to work with me to fit me needs within a budget I had. More

by robert.errante
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Watson, Gary Grimley, Daniel Pakatar
Mar 17, 2021 -

DePaula Chevrolet responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact us or visit us if you need anything else. Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

March 13, 2021

Nazir was great, I had a painless experience and would work with him again. He did not pressure me into anything I didn't want. Very professional. More

by mcarhart60
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nazir Majid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

DePaula Chevrolet responded

Thank you for taking the time to share with us! The goal of the Depaula Chevrolet Inc team is to ensure a painless and enjoyable purchasing process for each of our customers. We're happy to read that you found what you wanted. Please remember that we're always here to assist you with any future auto needs! Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

Mar 18, 2021 -

mcarhart60 responded

Jon, I felt slighted the day I picked up my new vehicle. After signing all the paperwork and the technology specialist setting up and reviewing the different technologies in the Silverado. I did not see the my sales person after the technology specialist was finished. I understand DePaula is a volume dealer with Chevrolet but if customers are not satisfied in the ends, you just lost a customer. I will not buy another vehicle from Depaula.

March 13, 2021

I was very pleased the way I was treated today when I went to look for my next new car. I had a certain amount to work with, and the team at Depaula's pre owned lot got me into my new car within 6hrs of More

by b80m4rl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dewin DeJesus, Paolo Albanese
Mar 17, 2021 -

DePaula Chevrolet responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

March 12, 2021

Joe was so accommodating. He came in on his day off so I could pick up.my truck. He was very helpful and I never felt as if I was getting the run around. Ge was honest and I will suggest to my friends. More

by Powellw22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Okyem, Joe Tomaselli
Mar 16, 2021 -

DePaula Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

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