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DePaula Chevrolet

Albany, NY

4.6
4,556 Reviews
We are Located on the Avenue at Central and Everett (on both corners!) Come see our INTERNET SALES TEAM!! Your needs come first here! Feel free to call our INTERNET SALES TEAM Toll FREE or email us at sales@depaula.com for more information or additional photos of any vehicle you are interested in! Thanks for shopping with the DePaula Family! We look forward to hearing from you. We can get you financed and on the road today! No Credit? No Problem! YOU CAN GET FINANCED HERE! Just go to the Finance section of our site & fill out a credit application. We will not lose a deal to price or payment!!! Be sure not to lose your chance to save with us!! Welcome all Allstar, Action & Salisbury Chevrolet customers. We invite you to join the DePaula Family. Become a Preferred Customer and get great deals on sales, service and parts. Welcome to the DePaula Chevrolet Family & we hope to see you soon!
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785 Central Ave

Albany, NY

12206

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Showing 4,556 reviews

March 13, 2021

I feel like a family member. They treat you so good and explain everything in detail I love the videos they send while fixing the car More

by PUNCHY1960
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Terrell
Mar 17, 2021 -

DePaula Chevrolet responded

Thank you so much for taking the time to share your kind words about your experience at Depaula Chevrolet Inc! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

March 13, 2021

The customer service was great. The friendliness and knowledge of the staff especially Dan Pakatar and Gary Grimley. They were able to work with me to fit me needs within a budget I had. More

by robert.errante
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Watson, Gary Grimley, Daniel Pakatar
Mar 17, 2021 -

DePaula Chevrolet responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact us or visit us if you need anything else. Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

March 13, 2021

Nazir was great, I had a painless experience and would work with him again. He did not pressure me into anything I didn't want. Very professional. More

by mcarhart60
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nazir Majid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

DePaula Chevrolet responded

Thank you for taking the time to share with us! The goal of the Depaula Chevrolet Inc team is to ensure a painless and enjoyable purchasing process for each of our customers. We're happy to read that you found what you wanted. Please remember that we're always here to assist you with any future auto needs! Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

Mar 18, 2021 -

mcarhart60 responded

Jon, I felt slighted the day I picked up my new vehicle. After signing all the paperwork and the technology specialist setting up and reviewing the different technologies in the Silverado. I did not see the my sales person after the technology specialist was finished. I understand DePaula is a volume dealer with Chevrolet but if customers are not satisfied in the ends, you just lost a customer. I will not buy another vehicle from Depaula.

March 13, 2021

I was very pleased the way I was treated today when I went to look for my next new car. I had a certain amount to work with, and the team at Depaula's pre owned lot got me into my new car within 6hrs of More

by b80m4rl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dewin DeJesus, Paolo Albanese
Mar 17, 2021 -

DePaula Chevrolet responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

March 13, 2021

You guys always get me in really good and I'm pleased with the service thank you and the guys in the repair shop do a good job too More

by DMATTHEWS080460Matthews
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Plante, David Plante
Mar 17, 2021 -

DePaula Chevrolet responded

Hi, thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

March 12, 2021

They are most Respected people i been met speed service with quality so helpful people give a lot of advise make me recommended to friends More

by MOHAMADLATEES321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Scott
Mar 17, 2021 -

DePaula Chevrolet responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

March 12, 2021

Worked with me and got me just what I needed in a new truck if any one I know is looking for a new car or truck I'm going to sent them here More

by Pedroshing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sajad Noor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacqueline Donlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Henry Phillips
Mar 17, 2021 -

DePaula Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

March 12, 2021

Joe was so accommodating. He came in on his day off so I could pick up.my truck. He was very helpful and I never felt as if I was getting the run around. Ge was honest and I will suggest to my friends. More

by Powellw22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Okyem, Joe Tomaselli
Mar 16, 2021 -

DePaula Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

March 12, 2021

Great service. Rick in the service department kept me up to date via text message of certain work that needed to be added on and was very thorough and personable. Overall great experience. More

by pr29barr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laurie Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Medico
Mar 17, 2021 -

DePaula Chevrolet responded

Thank you for taking the time to write this review. We are pleased to hear that Rick was able to provide an efficient and overall positive experience. Please come see us for any future needs. We hope to be of service to you again in the future. Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

March 12, 2021

Jose was very helpful. He listened to what I wanted and didn’t pressure me into anything I didn’t want!! Great overall experience!! Jose was very professional. More

by sweetestgirl8
Recommend Dealer
Yes
Employees Worked With
Jose Coffil
Mar 17, 2021 -

DePaula Chevrolet responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

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