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DePaula Chevrolet

Albany, NY

4.6
4,560 Reviews
We are Located on the Avenue at Central and Everett (on both corners!) Come see our INTERNET SALES TEAM!! Your needs come first here! Feel free to call our INTERNET SALES TEAM Toll FREE or email us at sales@depaula.com for more information or additional photos of any vehicle you are interested in! Thanks for shopping with the DePaula Family! We look forward to hearing from you. We can get you financed and on the road today! No Credit? No Problem! YOU CAN GET FINANCED HERE! Just go to the Finance section of our site & fill out a credit application. We will not lose a deal to price or payment!!! Be sure not to lose your chance to save with us!! Welcome all Allstar, Action & Salisbury Chevrolet customers. We invite you to join the DePaula Family. Become a Preferred Customer and get great deals on sales, service and parts. Welcome to the DePaula Chevrolet Family & we hope to see you soon!
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785 Central Ave

Albany, NY

12206

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Showing 4,560 reviews

March 07, 2021

Purchased 2011 Buick from dealer. Two weeks later they went out of business started going to DePaula for service. Still own the car and DePaula continues to service it. Staff is always professional, court More

by PHYLLISWILSON277
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Haynes
Mar 10, 2021 -

DePaula Chevrolet responded

Phyllis, I appreciate you letting others know about your recent experience. It is our goal for everyone to be in a comfortable and safe environment during these uncertain times. If there is anything else we can do for you, feel free to reach out! Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

March 07, 2021

I thought I was able to exchange the vehicle within a week but was told no. I would prefer a larger vehicle possibly a third row to accommodate a wheelchair, family, and groceries but I am stuck with th More

by beverlyjames17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manuel Guerrero
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2021 -

DePaula Chevrolet responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

March 07, 2021

I have had two experiences with depaula service department. Both of those experience have been amazingly positive. I have an aftermarket warranty, zurich. I purchased the equinox and warranty from More

by JIMQUINN99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Haynes
Mar 10, 2021 -

DePaula Chevrolet responded

We are so glad to read that you had such a positive experience at our dealership, Jim! We can't wait to see you again soon. Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

March 07, 2021

Very helpful with the vehicle, great dealership, every time I bring the vehicle in the service is great, the service people take care of any need of the vehicle thanks for everything More

by NOSLENU22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Plante
Mar 10, 2021 -

DePaula Chevrolet responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Depaula Chevrolet Inc, we value our customers and we look forward to seeing you on your next visit. Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

March 07, 2021

We bought a brand new equinox and it wasn't properly gone through. There was a hole in the washer fluid bottle. Now it has a sd card error. More

by yanks420
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nazir Majid
3.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Raymond
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Okyem
Mar 24, 2021 -

DePaula Chevrolet responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

March 07, 2021

I am truly thankful. They went out of there way to find me the truck I wanted. Thank you.Thank you Cordel this was a awesome birthday. More

by cecil45acp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacqueline Donlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cordel Robertson
Mar 10, 2021 -

DePaula Chevrolet responded

Cecil, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Cordel went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

March 07, 2021

The best dealership I have been in. Everyone was nice and caring. They did not waste my time. Would recommend to a friend for sure. More

by alecrupert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aram Davtyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacqueline Donlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Tomaselli
Mar 10, 2021 -

DePaula Chevrolet responded

We are so glad to read that you had such a positive experience at our dealership! We thank you for your recommendation and can't wait to see you again soon! Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

March 06, 2021

Great service, easy to work with, and pleased with how quick things got done. I appreciate that everyone kept in touch to keep me updated with the progress of my vehicle. More

by REBEKAHB155
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Haynes
Mar 10, 2021 -

DePaula Chevrolet responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. At Depaula Chevrolet Inc, we value our customers and we look forward to seeing you on your next visit. Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

March 06, 2021

Did excellent job to get my work done and when I needed it.was in contact with me throughout. I am very pleased with the care my vehicle received. More

by MATTHEW.MCDONALD
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Haynes
Mar 10, 2021 -

DePaula Chevrolet responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Depaula Chevrolet Inc, we value our customers and we look forward to seeing you on your next visit. Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

March 06, 2021

My salesman did everything he could to make sure I got the best deal, and make sure my car was perfect. While I had to wait a week for the car to be ready, it didn’t matter in the end, because DePaula mad More

by Mr.commerford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Santiago Herman
Mar 10, 2021 -

DePaula Chevrolet responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

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