
DePaula Chevrolet
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
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Great dealership this is my second lease with DePaula Chevrolet! The service department there is very efficient...they get my car in and out quickly, explain everything concisely and are very friendly! Chevrolet! The service department there is very efficient...they get my car in and out quickly, explain everything concisely and are very friendly! Mike in the service department was great, as was Jarred who did the work on my vehicle with his video explaining all that was done on my car and what his recommendations were. More
Eric and DePaula did great! Came in for an emergency car and gave me the best deal same day. Customer service was exceptional and I love the new car! and gave me the best deal same day. Customer service was exceptional and I love the new car! More
Had three code, check engine light came on. Took it in for service, engine light taken care of nothing more, nothing less! They took care of it! for service, engine light taken care of nothing more, nothing less! They took care of it! More
Fast scheduled maintenance service. Oil and filter change. Rotate the tires. Multi-point inspection. Brian sent me a progress and inspection video. Thorough and professional. change. Rotate the tires. Multi-point inspection. Brian sent me a progress and inspection video. Thorough and professional. More
Dennis Dave and Jake do a great job and the service department keep things moving and get you in and out quick Depaul is lucky to have them one of the main reasons I keep going to Paula to buy my new c department keep things moving and get you in and out quick Depaul is lucky to have them one of the main reasons I keep going to Paula to buy my new cars More
I wouldn’t go anywhere else! The service department treats me like family and each and every visit they go above and beyond to ensure I leave happy! Thank you once again for always taking great care o treats me like family and each and every visit they go above and beyond to ensure I leave happy! Thank you once again for always taking great care of my car and me!! More
My vehicle was not fixed. I was told GM was made aware of the issue but there was no resolution. I asked for documentation stating GM is researching this issue and was toll 800-Chevusa. I told Jason I fel of the issue but there was no resolution. I asked for documentation stating GM is researching this issue and was toll 800-Chevusa. I told Jason I felt like I am getting the run around and he said GM is aware of this issue but refused any more assistance . I have no guidance on how my car can be fixed or if this is a common issue with 2020 Equinox. I expressed my dissatisfaction and was prompted to take a survey and if anything other than a 5 was submitted, it would effect him personally. I again expressed my dissatisfaction and was told my car was safe. This is a new car, it should not shimmy and shakes More
Service is always seamless, timely, and efficient. Alex was easy to work with, informative and friendly. Repair was done on time. This was a recall issue and the staff was very effective. was easy to work with, informative and friendly. Repair was done on time. This was a recall issue and the staff was very effective. More
CJ does a great job greeting every customer that pulls into the service lane, has a positive attitude, and can always make me smile whenever I come in! into the service lane, has a positive attitude, and can always make me smile whenever I come in! More