DePaula Chevrolet

I was hesitant to ever going there again after my last purchase, but now I would never go anywhere else. Highly recommending DePaula to others. purchase, but now I would never go anywhere else. Highly recommending DePaula to others. More

I went to DePaula for routine maintenance e. g. Oil change and tire rotation and somehow walked out of there with a New York State inspection that I never requested (and was not even due until October change and tire rotation and somehow walked out of there with a New York State inspection that I never requested (and was not even due until October 2021). Was informed that the person doing the service on my vehicle “misread” the service slip. This also extended my wait time in the dealership. Don’t understand why the person working on my vehicle didn’t question doing an inspection prior to initiating the service especially since the sticker on the windshield clearly indicated it was not due for 9 more months. (Now the month for the New York State inspection and registration are different). More

From the moment we drove up to DePaula, we were able to locate the vehicle we were interested in without feeling we were chased. The non-pressure style was great and so were the office personnel. Javon was locate the vehicle we were interested in without feeling we were chased. The non-pressure style was great and so were the office personnel. Javon was fun to work with and very knowledgeable! We did purchase for many of those reasons. Of course we loved the car and we found good terms thanks to Anthony. We were impressed with such professionalism. More

Great to work with, completed deal quickly. Was on top of paperwork and got back to me quickly with any paperwork that was needed. Very knowledgeable about products. paperwork and got back to me quickly with any paperwork that was needed. Very knowledgeable about products. More

Service was attentive though they did not work on my car the day that I had the appointment scheduled for , but the day after. This was a bit of an inconvenience as I had already been without my vehicle wa the day that I had the appointment scheduled for , but the day after. This was a bit of an inconvenience as I had already been without my vehicle waiting for the appt for over 1 1/2 weeks. Chuck was great in keeping lines of communication open once the process actually began. More

Service team was prompt in diagnosing the issue and getting the correct part ordered. Good communication and car was repaired a day after receiving the new part. Good COVID safety precautions like cove getting the correct part ordered. Good communication and car was repaired a day after receiving the new part. Good COVID safety precautions like covering the seat and steering wheel. More

As always great service. Received the service in the time that was promised. Always a friendly smile awaited me when I arrived. They checked my service records to see what was needed at this time that was promised. Always a friendly smile awaited me when I arrived. They checked my service records to see what was needed at this time More

It was a very frustrating purchase experience. I sent an email. I am more than willing to elaborate if someone wants to call they may. an email. I am more than willing to elaborate if someone wants to call they may. More

Very pleased. A year since I had been there. Much more reasonable time for service than last year. Appreciated being greeted by employees walking past. reasonable time for service than last year. Appreciated being greeted by employees walking past. More

Had a good experience. I would recommend DePaula to anyone who was looking to purchase an automobile. Staff was helpful and professional. It was a good experience. anyone who was looking to purchase an automobile. Staff was helpful and professional. It was a good experience. More