
DePaula Chevrolet
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
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Lease of New Silverado I was able to lease a new 2018 Silverado LTZ for a few dollars more a month than I was paying for a 2017 Silverado LT. Dan was able to get me an unbe I was able to lease a new 2018 Silverado LTZ for a few dollars more a month than I was paying for a 2017 Silverado LT. Dan was able to get me an unbelieveable deal. More
Jose was great I will tell my friends and family to go see Jose at DePaula’s. He was knowledgeable about the product that he was selling. I am thankful for working w I will tell my friends and family to go see Jose at DePaula’s. He was knowledgeable about the product that he was selling. I am thankful for working with him More
New vehicale purchase I went into the dealership with knowing what I wanted to purchase but had limited time constraints to complete all paperwork. The sales reps and mana I went into the dealership with knowing what I wanted to purchase but had limited time constraints to complete all paperwork. The sales reps and managers were able to finialze the entire sale in under 3 hours but in the course of 3 days. More
5 star experience all around DePaula was the first stop in our search for a new vehicle. It ended up being the only stop we needed to make. Car buying can be pain. Pre-approval DePaula was the first stop in our search for a new vehicle. It ended up being the only stop we needed to make. Car buying can be pain. Pre-approval as you walk in the door, hours spent test driving vehicles you really have no interest in, tough negotiating and then nonstop followup calls/emails from pushy sales staff. However, DePaula was the complete opposite. I can't speak highly enough of the staff we worked with. Especially sales manager George DeJesus. George was fantastic from start to finish. We explained which vehicle we were interested in and he worked diligently to try to get us to the price we wanted at the terms we wanted. George was honest, friendly and accommodating. He calls it his 'unlimited plan' for customer service. It truthfully felt like it. Aside from George we also worked spoke with Becky in Internet Sales, Alvin in Finance and spoke with Gary in management. Becky is 100% the reason we started our search at DePaula. Out of four online inquiries we put in for different vehicles at different dealerships, she was the only one to call at the time we stated in the notes (others called nonstop all day). She was nice and polite and sent one follow-up email to 'prepare' us for our test drive. And that was it. A call and a followup email. It was very welcoming and didn't make us feel pressured in any way. Finance, like the sales process, can often feel stressful and pushy. Even being understaffed on the day we took delivery, Alvin took his time to thoroughly walk us through our current remaining warranty coverage, our financing options and additional packages to protect the vehicle. Never once did we feel obligated or pressured into adding on packages or financing through one of their providers. Gary, management, called me the day after our initial test drive to ask 'what would it take to make a deal happen?'. In short, I told him where we wanted to be... and he did what he could to make it happen. He didn't push or persuade us to do anything we didn't want to do. The numbers he came back with for both our trade, and the new vehicle, felt more than fair. From initial contact, to delivery, the entire process took less than a day. We walked in to DePaula on a Thursday at 6:30pm (they closed at 8pm), couldn't make it in on Friday before close, shook hands at 10am that same Saturday and the vehicle was delivered at 2pm that day. In short- 'Refreshingly different' is the best way to describe the DePaula Chevy experience. From beginning to end the entire process felt completely different than any vehicle shopping experience I have had in the past. I don't think we'll be shopping anywhere else in the future. More

Excellent Thanks Dennis Miller I love my new Tahoe!!! You made my experience of buying a new car very easy and enjoyable. I will recommend everyone to come see Thanks Dennis Miller I love my new Tahoe!!! You made my experience of buying a new car very easy and enjoyable. I will recommend everyone to come see you for an easy enjoyable experiences to get the car of their choice. More
Phenomenal experience Recently my car was not operating at optimal efficiency and I felt like at some point it would effect my job in which I am on the road a decent amount Recently my car was not operating at optimal efficiency and I felt like at some point it would effect my job in which I am on the road a decent amount. I originally was referred to De Paula and Patrick by a friend of mine, who said they had an experience with him that they haven’t received at any other point in their car purchasing experience. I actually went to another Chevrolet dealership in the area because there was a model I really liked that they had. After visiting the dealership and attempting to make a deal I felt like I was almost being hustled. Although I wanted a new car ASAP I managed to leave without a purchase and the next day went down to De Paula and was in contact with Patrick. Although he seemed to be a fresh, young face in the car industry, he opened my eyes to what a real car buying experience should be like. He didn’t even begin to talk about any of the vehicles, he just started off by figuring out what was important to me. We ended up finding a 2018 used Malibu that Had everything I wanted, but was also the perfect car for my job. Now I know why I received the referral and will without a doubt be referring my friends and family to Patrick, as well as buying my next car from him. More
Excellent John is a foo dealer and he is patient and kind. Besides, he is familiar with cars functions and will introduce the products which are most suitable f John is a foo dealer and he is patient and kind. Besides, he is familiar with cars functions and will introduce the products which are most suitable for you. More
Quick and easy. Great place. Great people. Pricing was below what it was expected to be and took out the hassle of negotiating to find a price comfortable for both bu Great place. Great people. Pricing was below what it was expected to be and took out the hassle of negotiating to find a price comfortable for both buyer and seller. 10/10 will make DePaula my first time anytime I'm looking for a car in the future. More

Hard working I am bout the easiest customer but Aram worked hard to get me the vehicle I wanted at a price I was happy with. I would definitely recommend them (a I am bout the easiest customer but Aram worked hard to get me the vehicle I wanted at a price I was happy with. I would definitely recommend them (and him) to everybody. More

Fabulous dealership I had an amazing experience with my salesman Aram along with Brendan my delivery coordinator! They were more than helpful and I can't thank them enoug I had an amazing experience with my salesman Aram along with Brendan my delivery coordinator! They were more than helpful and I can't thank them enough!! I would recommend DePaula to MANY others. More