Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
DePaula Chevrolet
Albany, NY
4,556 Reviews
We are Located on the Avenue at Central and Everett (on both corners!) Come see our INTERNET SALES TEAM!! Your needs come first here! Feel free to call our INTERNET SALES TEAM Toll FREE or email us at sales@depaula.com for more information or additional photos of any vehicle you are interested in! Thanks for shopping with the DePaula Family! We look forward to hearing from you.
We can get you financed and on the road today! No Credit? No Problem! YOU CAN GET FINANCED HERE! Just go to the Finance section of our site & fill out a credit application. We will not lose a deal to price or payment!!! Be sure not to lose your chance to save with us!!
Welcome all Allstar, Action & Salisbury Chevrolet customers. We invite you to join the DePaula Family. Become a Preferred Customer and get great deals on sales, service and parts. Welcome to the DePaula Chevrolet Family & we hope to see you soon!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,556 reviews
May 22, 2022
My car was scheduled for a745 appointment and it didn’t get seen at all. I waited all day for it and got a call around 2 saying they would not be able to get in. get seen at all. I waited all day for it and got a call around 2 saying they would not be able to get in. More
by gwenifer_99
Verified CustomerEmployees Worked With
Chuck Richardson
May 22, 2022
I had a great experience at your dealership, my service advisor ( Danielle was very pleasant to deal with and my technician Chris Woods was fast getting me in and out! ( I was there as a waiting customer advisor ( Danielle was very pleasant to deal with and my technician Chris Woods was fast getting me in and out! ( I was there as a waiting customer ) thank you again for the great service !! More
by James G Lorette
Employees Worked With
Danielle service advisor
May 22, 2022
They worked very hard getting my loan as low as they possibly could. Was also very informative and fast at getting everything ready possibly could. Was also very informative and fast at getting everything ready More
by jodyoathout
May 21, 2022
Excellent service thank you very very much Mark and Tracy and the team DePaula they whet the extra miles to help me. Again Thank u and the team DePaula they whet the extra miles to help me. Again Thank u More
by MIKEGAM0308
May 20, 2022
You are the very best. ...3rd lease. Everyone is so very friendly and the service team is top notch. Thank you! My forever dealership! ...3rd lease. Everyone is so very friendly and the service team is top notch. Thank you! My forever dealership! More
by MAGNOLIA0
Employees Worked With
Chuck Richardson
May 19, 2022
I dropped my car off on Wednesday evening for a 7 AM scheduled Thursday appointment. I was told service would contact me when they had diagnosed the issue. By Saturday afternoon I had not heard from any scheduled Thursday appointment. I was told service would contact me when they had diagnosed the issue. By Saturday afternoon I had not heard from anyone, I had to call three times to get the service engineer, Chuck, to speak to me. He then told me “I am a hard woman to get a hold of”. My phone never rang nor did I receive a voicemail. I was told I had a broken oil filter and that my car will be ready on Monday morning when I arrived. I arrived at at 7:40 AM my car was not done and I had to wait over an hour. Chuck was apologetic but this was unacceptable as you had my car for five days to fix a broken oil filter. More
by Kvooris
Employees Worked With
Chuck Richardson
May 19, 2022
Scheduled a drop and wait with service. Was informed that the service needed would take longer than waiting on site would allow despite describing my issues in advance. Rescheduled. Dropped Was informed that the service needed would take longer than waiting on site would allow despite describing my issues in advance. Rescheduled. Dropped off vehicle, did not receive contact in four days. Called several times, received promises of call back from several parties. Day five I retrieved my own vehicle, no diagnostic service was provided, no fixes performed. Infuriating waste of time. More
by CJBARGENDER
Employees Worked With
Unknown. Nobody helped me.
