DePaula Chevrolet - Service Center

Brought my Truck there for a recall in braking failure , got it back nothing changed still exactly the same as it was.. got it back nothing changed still exactly the same as it was.. More

Advisor was friendly knowledgeable and courteous. Tech offered a couple of recommendations that he thought necessary. offered a couple of recommendations that he thought necessary. More

I’ve had no issues with the battery in the week since the battery was replaced, which is great! But I would prefer in the future for my appointment to be scheduled for the day the job is performed. It seems battery was replaced, which is great! But I would prefer in the future for my appointment to be scheduled for the day the job is performed. It seems like my car sat for over 24 hours before the work was started. It was complete the end of the second day but they wanted to charge it up before returning to me, and on the third day they said the fast charger was inoperable so they had to use the portable trickle charger, meaning it was only to 30% after 6 hours. So I plugged into the dealership’s fast charger myself and it worked just fine- employees may need to be advised it can take about a minute after plugging in for the charging to start. It was a bummer that after 2 1/2 days of being without my car I still had to take 2 1/2 hours out of my day to charge it up 100%, to verify the new modules were working as expected. More

I have been a customer of DePaula for over 30 years and have always been treated great I have purchased many cars and leased through work many trucks and the experience is still the same as is my salesman. have always been treated great I have purchased many cars and leased through work many trucks and the experience is still the same as is my salesman. Service team and on a slight occasion when I needed the body shop are top notch also. More

They were very welcoming, friendly and nice. The did not informed the rules of the mask informed the rules of the mask More

Fast and friendly service and friendly staff and friendly customer and let’s get up to fifteen works customer and let’s get up to fifteen works More

Stopped in for my Weather Tech floor mats. Got in and out in less than 20 minutes! out in less than 20 minutes! More

They were very friendly from the beginning. Traci and Mathew (I think) were very gentle to me and provided the best customer service despite not being certain I would come back. I would recommend my frie Mathew (I think) were very gentle to me and provided the best customer service despite not being certain I would come back. I would recommend my friends going and getting their cars fixed at this location any time. The only thing that I did not like was that there seemed to be some scrambling around to get things done. Finding people in charge of things or doing some of the paperwork seemed poorly organized. Perhaps better communication or better procedures would help. More

I always go to Depaula to service my vehicle. They do a wonderful job and yesterday’s service was another great service. wonderful job and yesterday’s service was another great service. More

They are always helpful and it's a clean place nothing else to say by else to say by More