DePaula Chevrolet - Service Center

Prompt, personable and respectful. Well done. Service was quick and efficient. No more to say! quick and efficient. No more to say! More

I had a really disappointing experience with the DePaula finance department and the service department. I won’t be bringing my business back to DePaula and possibly GM/Chevrolet again. finance department and the service department. I won’t be bringing my business back to DePaula and possibly GM/Chevrolet again. More

Always pleasant. Service is completed in a timely manner. Helpful with any questions or concerns. manner. Helpful with any questions or concerns. More

Lack of communication from service department. Car was brought in November 27 and work completed 4 weeks later. After 3 weeks and many calls to service I was told the part was on back order (supply chai brought in November 27 and work completed 4 weeks later. After 3 weeks and many calls to service I was told the part was on back order (supply chain issue). Fine, but let us know what is happening. The part was a mass airflow sensor $300 from GM, DePaula charged $600. That's why we use local mechanics!! More

Best dealership in the Northeast. Dennis Walters is the best person for a service manager. He is fair and tells you exactly what the situation is with your car. 5 star rated in all areas. best person for a service manager. He is fair and tells you exactly what the situation is with your car. 5 star rated in all areas. More

Very good service service manager was very polite and I new what I was getting great service new what I was getting great service More

Always seem to be busy there and other than a late start, everything went well. In for inspection and tires I suspected I would need. Gave me a good price on General tires and once they got going went pretty everything went well. In for inspection and tires I suspected I would need. Gave me a good price on General tires and once they got going went pretty fast. Also, you get a video of your brakes etc. texted to you while you wait. More

Yea I was very helpful and professtand everything I needed accomplished was taking care of needed accomplished was taking care of More

Had a battery issue at the end of day and they were able to fit me in on short notice and got me back in the road. to fit me in on short notice and got me back in the road. More

I was able to drop off my vehicle without an appointment and my car was fixed days before expected. Customer service was great too. I wish they could have had a loaner car for me, but I’m grateful for the e and my car was fixed days before expected. Customer service was great too. I wish they could have had a loaner car for me, but I’m grateful for the expedited service. More