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DePaula Chevrolet - Service Center

Albany, NY

4.1
2,184 Reviews

2,184 Reviews of DePaula Chevrolet - Service Center

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December 29, 2021

Chuck on the blue was very professional and helpful will definitely recommend your dealership to all my friend's and family More

by JOHNCATONE615
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Mieczkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Rosebeck was also very Helpful, Rick Medico, Chuck Richardson
December 28, 2021

The hours are great and the staff is friendly. The service is always great and I love the courtesy Drive in service. More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laurie Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2021

Great service, prompt, friendly and attentive staff. Highly recommend them to anyone that needs service done on their vehicle. More

by tammer35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laurie Barrett
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2021

Damage done to interior trim pieces during spoiler installation. Never contacted regarding placement parts. Service Director did not respond to messages or email. More

by KCALMOL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dennis Walters
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2021

Excellent efficient service and great at keeping me as a customer informed all along the way More

by akovel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
CJ Landy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Richardson
December 27, 2021

This is the 3rd Vehicle I have purchased from DePaula and every experience has been very pleasant. More

by CISCOSHELL.SANTOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CJ Landy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allison Raymond
December 26, 2021

Tina was amazing helping me get my car in and getting me a shuttle to work More

by CAMMARCM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laurie Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tina
December 25, 2021

I brought my truck to depaula the worst service ever they had my truck a month never fixed it right and tried to charge me 1000 more and they low balled me on an estimate never will use them again More

by barbie9579
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : I used three different people
December 25, 2021

The service is good but the wait time for appointment is not. Jake was very busy but took the time to explain the repair info More

by teedau
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake
December 24, 2021

I have been very satisfied with the work done on my truck, except for this visit. Everything went well until I went outside to leave. I have a maintenance package for LOF, tire rotation and car wash. W More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Herrick
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