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DePaula Chevrolet - Service Center

Albany, NY

4.0
2,184 Reviews

2,184 Reviews of DePaula Chevrolet - Service Center

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December 16, 2021

I felt the customer service was great due to the attention in detail I was provided regarding my vehicle. More

by ERICLEENICHOLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
CJ Landy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Walters
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Richardson
December 16, 2021

Everyone at Depaula always treats me with the utmost respect. I always recommend Depaula Chevrolet. More

by Tb551285
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
CJ Landy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2021

People are friendly and polite. I was helped to get my second remote with no charge to me which I was thankful for. Service like that will keep me coming back to DePaula. Thank you for the great service. More

by EDWARDWGORMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Mieczkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
CJ Landy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : No, Rick Medico
December 15, 2021

Spencer was super helpful in solving any problems and directing me where I needed to go. More

by KAustin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Spencer Carter
December 15, 2021

The staff at DePaula Chevrolet is remarkable. Always friendly, and will do their absolute best to make sure you leave happy. More

by areas_cores.0w
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Scott
December 15, 2021

They told me I needed over $1000 for my car to pass inspection. Which isn't even close to accurate. They tried to price gouge me on all the things they said I "needed." I took my car to Mavis. More

by MDC51894
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Laurie Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2021

The service department runs like a very well oiled machine. Very organized, and the employees were very pleasant !!! More

by Campjade17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nnanna Njoku
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Scott
December 14, 2021

They were very helpful and was great for us as a customer. Very understanding with a many situations we were concerned with. More

by JANETEATON75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2021

My Silverado had starting issues so I brought it in. Friendly staff, called me next day and they found the issue. Following day I could pick it up, problem solved. More

by SMERTENS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not listed
December 14, 2021

My experience was great. My service rep Chuck was extremely helpful and polite. He went out of his way to try and help me and get my car fixed without making a second trip as I live 45 minutes away. More

by DIBBLEJASON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Richardson
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