DePaula Chevrolet - Service Center

Service as requested and done in a timely manner.Staff was very helpful, no complaints. was very helpful, no complaints. More

Easy check in. Very good customer service. I was there for two hours. Could have had a real program to watch on the tv. for two hours. Could have had a real program to watch on the tv. More

Being your was short on workers that day I give the oil change mechanic a plus change mechanic a plus More

It seems like each time I have an appointment for service, I still have to wait an extraordinary amount of time. There always seems to be an excuse(people sharing the inspection machine, low on tech service, I still have to wait an extraordinary amount of time. There always seems to be an excuse(people sharing the inspection machine, low on techs, etc.) The young lady that was taking care of my work order was very nice, as she kept informing me of my service status. More

I was very uncomfortable. I don’t know the whole story however the woman in front of me was trying to be sold the same tires she bought last year. When another agent said they could take care of me becaus however the woman in front of me was trying to be sold the same tires she bought last year. When another agent said they could take care of me because I was waiting longer because of the upsell in front of me the agent automatically added a tire rotation on. I had gotten my tires rotated 3 days prior at another location and I did have it taken off however I was never asked if I wanted that service it was just added. My service person came out once the inspection was completed and reviewed with me the items that needed attention. Even then I felt as if I was being unsold a brake job which after asking I was told it would be a few more oil changes before I needed it. When returning with my bill the service person couldn’t even remember where I was sitting and went to the complete other side of the room. The experience left me very disappointed with the dealership. Nothing about personal customer service just up sell and get you out the door. I have been tii hi ink about trading in my vehicle and after this experience I most likely will not buy from DePaula More

Did a great job, done on time for less than estimate. And car was cleaned ! car was cleaned ! More

Always professional service on my Vette for the last 16 years! Thanks again Nick Dellisanti !! years! Thanks again Nick Dellisanti !! More

Kept me up to date on my vehicles progress. Very close to their time estimate. their time estimate. More

Excellent service. Traci in the service department went above and beyond. We had to wait awhile but wasn't her fault. above and beyond. We had to wait awhile but wasn't her fault. More

Very satisfied with service I got will be coming back soon thank you scott boice soon thank you scott boice More