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DePaula Chevrolet - Service Center

Albany, NY

4.0
2,184 Reviews

2,184 Reviews of DePaula Chevrolet - Service Center

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September 22, 2021

My visit was boring, thankfully. I was seen right away; Alex was courteous and direct; My repair work was done competently and in less time than I expected. Thank you. More

by fsc123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Haynes
September 22, 2021

The service was great quick to get in for my oil change but could have been faster to complete. More

by SWARTJESSICA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Scott
September 22, 2021

Unprofessional. Finding everything wrong with vehicle, instead of doing the work. Knows nothing about Honda More

by GERTHAD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
CJ Landy
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2021

The people are good the technicians you need help . My car was missed diagnostics two times. Had to take it to caddie dealer to get it fixed. Two times. The last five months close to $6000 I spent. I tri More

by mrclinton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Richardson
September 21, 2021

I had an appointment for an inspection and I was in and out in 45 minutes. I was very happy! Also, they have a tv screen on the wall that keeps track of your vehicle status so there’s no more wondering. Gr More

by JKUCSKAR41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauryn Kucskar
September 21, 2021

Service was very satisfying and please with the time it took to perform the service More

by RONSHU64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Richardson
September 20, 2021

Courteous and thorough. Explained the problem and the solution thoroughly and in a timely fashion. More

by TGEBHARDT73
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alex Haynes
September 19, 2021

When I called to make an appointment I was told itc would be 4 WEEKS before I could get my truck in for service. Worth no other choice I left my only vehicle, my 2017 ZR2 that night in hopes I could get it More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Richardson
September 19, 2021

There was very little person to person contact, but I felt that everything was being taken care of More

by KALEBVGADE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laurie Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2021

I'm glad I brought my F150 in for an oil change, tire rotation, and inspection. I find they're the best around and do great work. More

by HUMBLER59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Haynes
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