Back

DePaula Chevrolet - Service Center

Albany, NY

4.0
2,184 Reviews

2,184 Reviews of DePaula Chevrolet - Service Center

Sort by
September 18, 2021

Knew I was in good hands right from the first call I made. Had me up and running when others said it would be weeks! More

by Smithelectrical.service
Recommend Dealer
Yes
Employees Worked With
Chuck Richardson
September 17, 2021

Took 5 weeks for an appointment that is unexceptionable I could see a week but 5. More

by FSALVATORE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Laurie Barrett
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Haynes
September 17, 2021

Great customer service. Thank you for squeezing my truck in without appointment. Always been treated well and informed. More

by HUNTERGLENN33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Richardson
September 16, 2021

The service department has gotten better. More attentive to getting you out in a timely manner. More

by THELARAMIES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2021

Nice people knowledgeable and fast service. Like to have vehicle serviced where we bought the vehicle More

by MJH.ROCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2021

Went in for oil change and tire rotation was told a hour to an hour 15. One and a half later they are trying to sell me a over priced cabin filter and air conditioning service and never rotated tires. And More

by BASHLINE42
Recommend Dealer
No
Employees Worked With
Danielle Herrick training new employee
September 16, 2021

Courteous and professional service from the first phone call to the finish. The service was done quicker than expected. More

by Joanne VB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Herrick
September 16, 2021

Everything was great from the moment I pulled my vehicle in to the moment I left! Very professional and thorough. Love the video of the service that showed my vehicle as it was being worked on!! More

by Dmcgurn806
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle
September 16, 2021

This dealership is always great from sales to service! I will continue to return to them for all my needs. More

by tlswith1890
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Haynes
September 16, 2021

Very friendly reps and got me in right away. Also told me I’d be done in Just over an hour and was out right on time. More

by PATSMITH5524
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle
...
149
...