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DePaula Chevrolet - Service Center

Albany, NY

4.0
2,184 Reviews

2,184 Reviews of DePaula Chevrolet - Service Center

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September 15, 2021

Impeccable service friendly environment everybody’s Covid oriented wearing their mask I got my vehicle back in a timely manner thank you More

by PABMARTIN31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laurie Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
CJ Landy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Keville, Chuck Richardson
September 15, 2021

Alex was pleasant and professional, kept me informed along the way. Appears to have finally got an issue corrected that I've had from the beginning. More

by jbondi1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Haynes
September 14, 2021

Communication and expectations were not clear from the beginning, recovered well though by the end More

by allen_dnl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Richardson
September 12, 2021

They were amazing ...Just simply AMAZING !!! They are patient and very helpful especially to a woman with No knowledge of cars . My next vehicle will be with DePaula Chevrolet!!!! More

by WASHINGTONKENYA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Haynes
September 12, 2021

Very knowledgeable and helpful, polite to the customers.they are very accurate with dead line time while waiting for the car to be finished. Highly recommended More

by Theskis96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Mieczkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2021

New 2020 equinox was brought in for oil change and 1st inspection. Discovered all new tires were needed. Service center worked with Michelin to get us all 4 new tires with a warranty discount. They helped More

by Jvbrown03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Keville
September 11, 2021

The quick service counter was very helpful in determining how long the service would take. I came in for an oil change, tire rotation and inspection and it took exactly an hour and a half. Which is what the More

by CGALLUP44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Scott
September 11, 2021

Came in with front wipers not working, service department fixed in the same day. Also covered under my warranty. Shuttle service to and from work was convenient and most appreciated. More

by DJLABUDA61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Haynes
September 11, 2021

Great staff clean efficient done on time service person was very nice easy to deal with. I like getting the text messages as work being completed More

by MCOULTER2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laurie Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2021

The service department was very helpful and did a great job with my car starter and fixing the issues with the rattling on my truck More

by GREGGLES2322
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Medico
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