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DePaula Chevrolet - Service Center

Albany, NY

4.0
2,184 Reviews

2,184 Reviews of DePaula Chevrolet - Service Center

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August 31, 2021

Chuck was the best, worked around my schedule and got me right in and out. Two cars the same day so my son could leave for college the next day,then got me back in for brakes and oil change 4 days later. Ca More

by Mabwills
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Richardson
August 31, 2021

The work performed was done fast and ahead of the time they originally quoted. They changed my oil and did an alignment in less than 40 mins. Good job More

by Jdawson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie Barrett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Mieczkowski
4.0
This rating includes all reviews, with more weight given to recent reviews.
CJ Landy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Walters
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cade Saba, Jason Keville, Jeff Scott, Rick Medico, Alex Haynes, Chuck Richardson
August 28, 2021

Great service, fast and convenient! Dropped my vehicle off the night before the day service was scheduled work performed the following day return to pick my vehicle up at 2 PM. Car was washed cleaned san More

by GAP12054
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laurie Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Haynes, Chuck Richardson
August 27, 2021

I came in for a vehicle inspection of my Chevrolet Silverado Z71. It was completed in a reasonable amount of time and I was satisfied with the inspection and service. More

by janostario
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Mieczkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don't know her name
August 27, 2021

Great experience!!! Everyone was helpful and professional. Took the time to explain everything to me. I would recommend your dealership to friends and family! Thanks More

by jpg0123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laurie Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2021

No follow up on the parts you had to order to fix my third row. Told me 7 days when I came in for maintenance and it has been over a month with no correspondence except when I called to check and was to More

by SCHAEFER.MEREDITH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don’t know who I worked with.
August 27, 2021

Yes,They were very nice. Took care of what I needed them to do. Communicated to me to let me know what was going on. More

by JKisby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Medico
Aug 27, 2021 -

JKisby responded

Yes

Aug 27, 2021 -

JKisby responded

Yes

August 27, 2021

Staff were friendly but not knowledgeable about electric cars. Info and requests shared over the phone prior to the appointment didn’t get passed along to the person we interacted with on the day of. Apprec More

by DEKBLAD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Richardson
August 27, 2021

Always great service and friendly staff. Very attentive to the customer, explained what was done to my car and advised me of any future maintenance I needed to be aware of. More

by WFLORESO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Keville, Alex Haynes
August 26, 2021

Staff was very helpful and courteous. Immediately greeted me when I arrived. Explained everything that was being performed on my vehicle. The work was done in a timely manner as well. Very satisfied. More

by tanyalhyra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Keville
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