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DePaula Chevrolet - Service Center

Albany, NY

4.1
2,184 Reviews

2,184 Reviews of DePaula Chevrolet - Service Center

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July 11, 2021

Had an appointment for 7:15 am pulled up and they were all over my truck went inside to be checked in and everything went well I would definitely recommend More

by DAWNHEIDELMARK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Haynes
July 11, 2021

They got us in very quick, they were very informative throughout entire process with text and video. Drop off and pick up was very easy. More

by CARRIEB883
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Haynes
July 11, 2021

Great people customer service is excellent. Always take care of my car. Give Depauls the gold star. 🌟 My second car from you guys always make me feel comfortable. More

by Michele50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Plante, Mike Haynes, Alex Haynes
July 11, 2021

My service took a long time (7+ hours) and I was struggling to get feedback from the service center. When it was finally completed I received an email rather than a phone call about the progress. I’ More

by Meg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Haynes
July 11, 2021

Great services people are kind and help full they did a great job on all my vehicles I recommended to everyone to use the Paula Chevrolet More

by Shawnfrd63shawn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
CJ Landy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Keville, David Plante, Mike Haynes, Alex Haynes, Chuck Richardson
July 10, 2021

The tech ( Chuck ) was professional and true to his word . I want thank him . Very quick and to the point with all phone responses. Thank you. More

by DEAVER12051
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Richardson
July 10, 2021

This was a great experience! Learned how to redeem points at the front desk and Chuck my team tech has great customer service. Great visit! More

by CORIHALSE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Richardson
July 08, 2021

Friendly, professional work as always. Danielle Herrick took the time to answer all my questions in a thorough manner. Such customer treatment is what keeps me coming back to De Paula. More

by willthemad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Herrick
July 08, 2021

Depaula’s service has been excellent each time I am there. Thank you for the great customer service and keeping my vehicles on the road. More

by LUBBERS001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Scott
July 07, 2021

Chuck is always amazing! I am moving out to Arizona and he made sure my car was good to go! So thankful for his work and attention. More

by ROCHELLERIVERA06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Richardson
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