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DePaula Chevrolet - Service Center

Albany, NY

4.1
2,184 Reviews

2,184 Reviews of DePaula Chevrolet - Service Center

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June 10, 2021

I have been with DePaula Chevrolet for about thirty years, with my Cavaliers and my Sonic. They have always given excellent service, so i am still there today. More

by FAYLOVINCE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Scott
June 10, 2021

Thanks for a quick in and out oil change and tire rotation in less than an hour. Thanks to the cashier who helped me save $45 by using my Chevy rewards points. More

by DJLABUDA61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Mieczkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2021

Excellent customer service and fast! I wouldn’t trust anyone else with my car. They even send you a video of your car which is a nice personal touch. More

by SAJAD.NOOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
CJ Landy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle , Cade Saba, David Plante, Mike Haynes, Alex Haynes, Chuck Richardson
June 09, 2021

Had a great experience Dennis the manager helped me out a lot and because of his help I will definitely be going back really appreciate More

by Sl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Haynes
June 09, 2021

The Service Representative was quite helpful and explained everything in detail. Work was completed within the time frame appropriated. The waiting area was clean, and seating was spaced accordin More

by DSADOWSKI33
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Scott
June 09, 2021

Danielle was awesome. Kept me informed about my vehicle. While it was getting serviced. Was very friendly. She is a great asset to your team. More

by DRSRIGHTHANDMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle
June 09, 2021

My experience was wonderful as always. My consultant was extremely thorough and made me feel as ease and helped me with all my coupons. He was great and the woman checking me out help me with my reward poi More

by Patti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Scott
June 09, 2021

Chuck is a great guy, got my car in and out. Didn’t have to wait long. Everyone there is kind and overall Excellent service !!! More

by CHRISTINASZOSTAK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Richardson
June 08, 2021

There were some hiccups with my service, however, the service team went above and beyond to make the experience a good one. And because of the issues, they waived all fees. More

by LEVY7853
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Plante
June 08, 2021

We Had Satisfactory Visit... Service Addressed By Service Technician 159..... Our Service Appointment Was Completed Timely.....Checking In & Checking Out Friendly And Prompt....Thanks DePaula More

by Laura S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Mieczkowski
4.0
This rating includes all reviews, with more weight given to recent reviews.
CJ Landy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harding, Dave, Rick Medico
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